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Customer service

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    #11
    Originally posted by jmo21 View Post
    FTFY...
    Touch wood, I've had no problems with them - when the phone developed the known fault, they had a new one on the doorstep the next morning for me as a replacement for free.
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      #12
      Originally posted by TheFaQQer View Post
      Touch wood, I've had no problems with them - when the phone developed the known fault, they had a new one on the doorstep the next morning for me as a replacement for free.
      Another company that treats business customers slightly better in their call centres.

      However my local T-mobile shop has impressive customer service. Everyone in there is so shocked by it because the rest of the companies are so tulip.
      "You’re just a bad memory who doesn’t know when to go away" JR

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        #13
        customers - good, prawns - bad.

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