Knowledge harvesting (or IP rip off)

[cojak]

It came to me in a flash last night.

Be polite and helpful and state that I'm not contracted to provide consultancy services, but that I will happily chat with them over a coffee for half an hour and they will, of course, have access to my handover docs.

Then save the email in my in business on my own account folder.

Sorted!

[Paddy]

It came to me in a flash last night.

Be polite and helpful and state that I'm not contracted to provide consultancy services, but that I will happily chat with them over a coffee for half an hour and they will, of course, have access to my handover docs.

Then save the email in my in business on my own account folder.

Sorted!

Good thoughts, I may even pinch that idea.

[MarillionFan]

It came to me in a flash last night.

Be polite and helpful and state that I'm not contracted to provide consultancy services, but that I will happily chat with them over a coffee for half an hour and they will, of course, have access to my handover docs.

Then save the email in my in business on my own account folder.

Sorted!

I have to say Cojak, frankly I think you're making a bit of a mountain out of a molehill. So what, they've hired you to provide X or Y. If someone wants to pick your brains then I'd be flattered as opposed to being defensive.

[cojak]

If they want my expertise they should hire me MF. I object to them taking my IP without paying me.

I'll give them what we both agreed to in my contract, other than that is off-limits.

[MarillionFan]

If they want my expertise they should hire me MF. I object to them taking my IP without paying me.

I'll give them what we both agreed to in my contract, other than that is off-limits.

Are you not being paid then for the contract?

[doodab]

If they want my expertise they should hire me MF. I object to them taking my IP without paying me.

I'll give them what we both agreed to in my contract, other than that is off-limits.

How much expertise or 'IP' is a non-expert going to obtain from a two hour interview?

Surely this is an opportunity to help them realise why they need to hire an expert.

[cojak]

This is a knowledge harvesting interview

And the answer is still no.

I will have been there 12 weeks, what they want is not organisation knowledge, it's my knowledge.

[MarillionFan]

You undoubtedly got the role based on your expertise. It's nit unreasonable to share some of that knowledge.

I'm surprised at your reaction.

There are those in work who help out others and share knowledge and there are those who are paranoid that all they have is what they know!

I'm very surprised to find you in the second camp!

[doodab]

This is a knowledge harvesting interview

The ultimate goal of knowledge harvesting is to capture an expert’s decision-making processes with enough clarity that someone else could repeat the same processes and get the same results

So this is a scheme dreamt up by NHS managers and intended to facilitate replacing experts with flowcharts and treating everyone like cogs in a machine. It has fail written all over it.

I will have been there 12 weeks, what they want is not organisation knowledge, it's my knowledge.

A fair point, but ultimately they won't get it from a two hour interview.

Describe a time when…?
What’s the first thing you do?
How do you know to do that?
How do you know when to do it?
What do you do next? Why?
What usually happens?
What happens if something else is done?
What would happen if…?
Who else is involved?
What are some common mistakes or misconceptions?
What is the most important thing to remember when you’re doing this?
Describe how you currently help others learn how to do this?
What are the main obstacles that prevent them from achieving the same results as you?
What are examples of support materials, documents, procedures, manuals, research evidence, checklists that are relevant?
What would make this process easier to understand?
What would make this process easier to achieve?
Etc

in fact, if it were me I can see them getting a lesson in making coffee.

BTW, what is it that you do? Just curious.

[BolshieBastard]

The contract was only for 3 months in the public sector. And there are handovers and 'let's suck your expertise from you to tell us in detail how we're going to do this job, because we haven't the first clue'.

I don't mind telling them the 'what' and the 'why', it's the 'how' I object to.

And the people asking aren't my project!

Then dont go and dont tell them! simple really. Alternatively, tell them the 'what' and the 'why' but say the 'how' will be billable and you want a purchase order before you can do this.