Got a call from credit card company 'A' the other week. Asked me if I had ordered a new card and PIN. No I said, not me. Must be a fraud attempt they say. Current card gets cancelled and a new replacement issued.
A week later, I get a letter from credit card company 'B' telling me that my new card is on its way as arranged, as is the new PIN. I phone them and explain that I have not ordered a new card. If a new card has been ordered, it must be afraud attempt. (Imagine how difficult it was to have that conversation with a off-shore call centre drone, and to get them to understand the concept of 'it wasn't me'.) New card ordered.
I get a bit proactive and check with bank. No problems there. Check with credit card company 'C' - no problems there but cancel card just in case.
All seems fine until Saturday last when 50 pieces of mail are delivered at once, and I can't open the front door to get in! First thoughts are that the postie - who I know btw - is having a bit of a laugh. This is not the case as one of the letters is from Royal Mail acknowledging my Keepsafe request. Keepsafe is where RM keep your mail safe (oh yes) for a period determined by you as the purchaser of the service. They then deliver it all at the end of the period. Also in this pile of envlopes is one from Experian acknowledging me signing up to their credit report service. It wasn't me (again).
I contact Royal Mail and tell them that it wasn't me and also that despite my name being spelled incorrectly they witheld my mail, and despite the person who asked for the keepsafe guessing at my wife's name and getting it wrong, they witheld hers too.
The process has been - as far as I can make out - and this has been relatively successful, is to pick someone at random, buy their credit report using a stolen credit card, use the credit report to identify where credit cards are currently active and which companies provide them, pay Royal Mail to hold the mail so that I don't get the notifications through the post until it is too late (also using stolen cards), contact card companies and ask for new cards to be issued. The plan is then to intercept the new cards, which is the incomplete bit in my case. The way that this could be done is to buy online from Royal Mail a redirect service using a stolen card. Bingo, all mail redirected to new address.
Easy isn't it.
Anyone any thoughts? Any similar experiences?
A week later, I get a letter from credit card company 'B' telling me that my new card is on its way as arranged, as is the new PIN. I phone them and explain that I have not ordered a new card. If a new card has been ordered, it must be afraud attempt. (Imagine how difficult it was to have that conversation with a off-shore call centre drone, and to get them to understand the concept of 'it wasn't me'.) New card ordered.
I get a bit proactive and check with bank. No problems there. Check with credit card company 'C' - no problems there but cancel card just in case.
All seems fine until Saturday last when 50 pieces of mail are delivered at once, and I can't open the front door to get in! First thoughts are that the postie - who I know btw - is having a bit of a laugh. This is not the case as one of the letters is from Royal Mail acknowledging my Keepsafe request. Keepsafe is where RM keep your mail safe (oh yes) for a period determined by you as the purchaser of the service. They then deliver it all at the end of the period. Also in this pile of envlopes is one from Experian acknowledging me signing up to their credit report service. It wasn't me (again).
I contact Royal Mail and tell them that it wasn't me and also that despite my name being spelled incorrectly they witheld my mail, and despite the person who asked for the keepsafe guessing at my wife's name and getting it wrong, they witheld hers too.
The process has been - as far as I can make out - and this has been relatively successful, is to pick someone at random, buy their credit report using a stolen credit card, use the credit report to identify where credit cards are currently active and which companies provide them, pay Royal Mail to hold the mail so that I don't get the notifications through the post until it is too late (also using stolen cards), contact card companies and ask for new cards to be issued. The plan is then to intercept the new cards, which is the incomplete bit in my case. The way that this could be done is to buy online from Royal Mail a redirect service using a stolen card. Bingo, all mail redirected to new address.
Easy isn't it.
Anyone any thoughts? Any similar experiences?
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