vodafones indian call centre ...

[minestrone]

Very good, feel better about yourself now?

If you want to take your 90% Chinese built phone to another another network because your current one hires Indians at 50 pence an hour and you had to speak to one for 5 minutes you do that.

Even Indian call centre staff must think you are an idiot for your shockingly superficial thinking.

[DimPrawn]

If you want to take your 90% Chinese built phone to another another network because your current one hires Indians at 50 pence an hour and you had to speak to one for 5 minutes you do that.

Even Indian call centre staff must think you are an idiot for your shockingly superficial thinking.

It's worth pointing out that as a whole, a company who outsources their primary customer contact point offshore and saves a few % on the bottom line doing so, only has to lose a few % of it's customers due to poor service to actually lose money overall.

I wish more people would ditch companies providing crap offshore call centres. There are plenty of companies using good UK call centres. Good for everyone involved.

[Olly]

I'm with Vodafone and whenever I've called I've got through to UK based centres, Ireland usually. Fairly polite and competent, nothing special though.

I wrote to them by email though and it was handled by Indians. I could barely understand their reply and they stuffed up a very very simple request by misinterpreting my note.

Still, ended up them crediting my account with 25 quid because they got the whole thing ass about face so all in all quite happy

Was truly truly amazed how they got something so simple so mixed up.

Sod Chinese whispers, the game should be called Indian emails.

[Lumiere]

Most people seem to like them. What's the coverage like for remote areas, like scottish highlands etc?

very bad

I was quite happy with O2 but had to change to voda for that reason

From my experience O2 have some problems with internet accounts (messy registration process, weird menus, lack of details), but at least they are not trying to add hidden charges all the time like Vodafone.

Orange is fine too ..

[cailin maith]

I'm with Vodafone and whenever I've called I've got through to UK based centres, Ireland usually. Fairly polite and competent, nothing special though.

I wrote to them by email though and it was handled by Indians. I could barely understand their reply and they stuffed up a very very simple request by misinterpreting my note.

Still, ended up them crediting my account with 25 quid because they got the whole thing ass about face so all in all quite happy

Was truly truly amazed how they got something so simple so mixed up.

Sod Chinese whispers, the game should be called Indian emails.

I presume you mean Northern Ireland?

Ireland isn't part of the UK.

[Olly]

I presume you mean Northern Ireland?

Ireland isn't part of the UK.

No idea sweety, they all sound the same to me

[cailin maith]

No idea sweety, they all sound the same to me

[the_duderama]

Collections department, run by Biffa Bacon

You callin' wor netwhork a puff? How do yer like yer teeth?

[Menelaus]

You callin' wor netwhork a puff? How do yer like yer teeth?

Nah mutha', ah divvent, like

[Jeebo72]

[QUOTE=minestrone;1088437]If you want to take your 90% Chinese built phone to another another network because your current one hires Indians at 50 pence an hour and you had to speak to one for 5 minutes you do that.

...pointless drivel ...[QUOTE]

And I will. It's called freedom of choice. My choice. Not some t0ssers who I don't know and don't care about. Many many thank yous.