The Banks Win...:(

[lilelvis2000]

People should understand that the charges are normal, but if they want to dodge the charges they need to stay in credit. Simple.

Anyway most of the charge victims are students who just overuse the "beer token dispenser".

and normal everyday people like me who run short for a couple days here and there. This wouldn't happen as much if it didn't take Three F**king days for bank transfers! You can try as hard as you like..but if your employer's pay arrives just after the bills - you do end up overdrawn occaisonally...especially if payday is on a holiday or weekend.

The system appears - to me anyway - to be designed to catch people out.

[TheFaQQer]

Just noticed this on the BBC website.

http://news.bbc.co.uk/1/hi/business/8376906.stm

Not good news for some people I know. And Martin Lewis..
http://www.moneysavingexpert.com/new...m/2009/11/test

Good - they knew (or should have known) the rules, they broke the rules, they are in the wrong and should pay up. Why should the banks be penalised for the f*** up by their clients?

For once, I am in complete disagreement with Martin Lewis over this one.

[Moscow Mule]

I'm pretty sure there are no people making such a decision. Okay so it costs 35p then?

Really? I know that for the small stuff, it's automatic - but what happens if you complain in person to the bank - how much does your enquiry cost in manpower alone?

I agree £30 is too much, but it needs to be high enough that there is a penalty and 35p isn't a penalty.

[TheFaQQer]

and normal everyday people like me who run short for a couple days here and there. This wouldn't happen as much if it didn't take Three F**king days for bank transfers! You can try as hard as you like..but if your employer's pay arrives just after the bills - you do end up overdrawn occaisonally...especially if payday is on a holiday or weekend.

The system appears - to me anyway - to be designed to catch people out.

If you are likely to go overdrawn, then ARRANGE AN OVERDRAFT FACILITY.

It's not rocket science, FFS - get it approved, then you don't get clobbered with the fees. I have a £1500 overdraft facility that I agreed with the bank as a student - not used it since I started work, but it's there if I need it.

[TheFaQQer]

Really? I know that for the small stuff, it's automatic - but what happens if you complain in person to the bank - how much does your enquiry cost in manpower alone?

I agree £30 is too much, but it needs to be high enough that there is a penalty and 35p isn't a penalty.

Plus, it costs money to print it, envelope it, paper...

Plus the cost of someone posting / collecting it.

Plus the cost of the developer that had to put together the system - they aren't cheap.

[lilelvis2000]

Really? I know that for the small stuff, it's automatic - but what happens if you complain in person to the bank - how much does your enquiry cost in manpower alone?

I agree £30 is too much, but it needs to be high enough that there is a penalty and 35p isn't a penalty.

Ahhh...now you're talking about customer service..vs. deciding to allow a direct debit (or whatever) which puts the customer over their agreed limit. Two different things!
Okay £1.50 then!

[Moscow Mule]

Plus the cost of the developer that had to put together the system - they aren't cheap.

I know that. I estimated a development to stick a bar code on a document so an autosorter/enveloper could read it and put the appriate postage & envelope size etc.

It was over 200 man-days.

[lilelvis2000]

If you are likely to go overdrawn, then ARRANGE AN OVERDRAFT FACILITY.

It's not rocket science, FFS - get it approved, then you don't get clobbered with the fees. I have a £1500 overdraft facility that I agreed with the bank as a student - not used it since I started work, but it's there if I need it.

Lucky you...the bank offered me £100. I think the arrangement fee was more than that.

[EternalOptimist]

I know that. I estimated a development to stick a bar code on a document so an autosorter/enveloper could read it and put the appriate postage & envelope size etc.

It was over 200 man-days.

a bar code is just a font ffs

[lilelvis2000]

I know that. I estimated a development to stick a bar code on a document so an autosorter/enveloper could read it and put the appriate postage & envelope size etc.

It was over 200 man-days.

What if I could it in 50 - do I get the contract?