Jobs Galore - for Glasgow

[Mich the Tester]

If you can't handle the accents of your own country, it's hardly the fault of companies that do have UK call centres.

I guess they’ll be training or selecting people on how easily they’re understood. I’m serious; some accents are often hard to understand. Glasgow and Newcastle come to mind.

Anyway, I can understand Bob Shawadiwadi’s accent because I used to work in Birmingham.

[minestrone]

Is this really any use to customers? Personally I find a Glasgow accent even harder to understand than Bob Shawadiwadi's Bangalore drawl.

Try phoning Bangalore with a Glasgow accent. I can take 15 minutes to get the post code over.

[Mich the Tester]

There are whole layers of middle manager types across the UK who are given a budget and incentivised to not exceed it, i.e. they are urged to control costs, use outsourcing etc. They do this for a couple years, hit their cost-related targets, pocket their bonus and move on. Rinse and repeat elsewhere.

Western Europe

[Mich the Tester]

Try phoning Bangalore with a Glasgow accent. I can take 15 minutes to get the post code over.

Brummies could work as interpreters.

[zara_backdog]

Brummies could work as interpreters.

Depends what you class as a Brummie, hopefully not someone from the Black Country Yam tecking the Mick Mich?