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Oyster card issue : am I being unreasonable?
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I seem to rember that there was no station in zone 1 but it crossed into zone 2 territory between stations!Comment
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Originally posted by BrilloPad View Postfaqqer : will the credit still be there in August? I was told it expires after a week and Mrs faq should get another email telling her this.Comment
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Originally posted by Olly View Postbloody buggers aren't they.. I went to O2 dome place had a quick walk around, went back to canary wharf where I'd come from and couldn't get out. Turned out they'd deducted max fare because I wasn't at the O2 centre long enough!!! WTF
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But can the be bothered, No!
(Oh it does annoy me, when I can't get sniff of a job outside of my product area, what a uselss load of morons are allowed to design systems in some technologies)
timComment
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Originally posted by BrilloPad View PostI remember a reporter did a piece on this subject. He got a zone 1 travelcard which was refused. He went through the barrier : and got a penalty ticket as he went partially into zone 2!
You just get charged the normal Zone 2 "add on" fare.
timComment
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The system (not entirely unreasonably) assumes that no-one would want to do this. It therefore assumes that you must have travelled to an 'open' station, left the system, done your shopping, re-entered the system and travelled home with shopping.
timComment
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Originally posted by tim123 View PostIt's because you went in and out at the same station with no intermediate stop.
The system (not entirely unreasonably) assumes that no-one would want to do this. It therefore assumes that you must have travelled to an 'open' station, left the system, done your shopping, re-entered the system and travelled home with shopping.
timComment
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Comment
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I just got an email :-
Dear XXXXXXX
The pay as you go refund of£4.00 was not picked up on your Oyster card. This may be because you did not touch in at Bank to collect the refund between and .
REFUND DETAILS
Reason: Overcharged because of an operational issue
Value: £4.00
Refund Number: XXXXXX
Pick-up location: Bank
Status: Failed to be credited to Oyster card number nnnnnnnnnnnnnnn
To request for this refund to be re-sent to a station for pick-up, please log in to your online account at www.tfl.gov.uk/oyster and follow the steps given below:
* Go to 'My account' and click on 'Orders/refunds'; your orders/refunds history will be displayed here.
* From the list please select the appropriate 'Refund number' and review your refund details.
* Click on 'Resubmit Refund' and select an appropriate station for pick up.
For any further inquires, please call the Oyster helpline on 0845 330 9876 (8am - 8pm daily).
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So now I have to get another journey and tell them beforehand before I get a refund! What muppets designed this?Comment
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