Indian support centres

[NetworkNinja]

I strongly recommend Andrews and Arnold. They have been really great in setting me up with a new connection. I joined their DSL2+ trial and they've even paid for a new PSTN line and free DSL while I'm trialling the service.

They also seem to be one of the very few ISPs offering Native IPv6 in Europe. Excellent support via the phone (UK based) and IRC. http://www.aaisp.net/

I also have a connections with bethere and Nildram. Can't fault either of them although Nildram wins out on the support side. Be tend to take a while getting back to you.

With regards to O2, I think they block certain traffic types (ipsec for example) so just check the small print if moving providers.

[aceboy]

I am with Pipex, uk based, never had a problem

[gingerjedi]

The best ISP in the country is Zen, expensive but they speak English!

IDNET.

[Peoplesoft bloke]

BT = Brilliant No trouble at all and excellent service

Were a stinking pile of excrement when I used to deal with them at my old house. Necessary evil now, but after paying my monthy monopoly fine to BT, I use ZEN -they are so fab they'll give you a monthly contract.

[TheVoice]

Switch to Zen - I did, after they moved into the offices of one of my clients & found they had a UK based helpdesk...plus I've got access to walk straight into their support floor any time day or night!

Have you tried disconnecting the bell wire on your extension wiring, might help you!

[NetworkNinja]

Following on from the Bell Wire suggestion - Try connecting direct to your BT master socket and see what you speed you sync at. I have 2 PSTN lines at home but both use the same internal wiring. The internal cores of the same cable have been split. 3 go to all the sockets in the house and then to the modem, while another three connect solely to a DSL modem. The one that goes through all the sockets gets 3MB down 1MB up whereas the one that goes direct gets about 7MB down 1.3MB up.

HTH

[gingerjedi]

Following on from the Bell Wire suggestion - Try connecting direct to your BT master socket and see what you speed you sync at. I have 2 PSTN lines at home but both use the same internal wiring. The internal cores of the same cable have been split. 3 go to all the sockets in the house and then to the modem, while another three connect solely to a DSL modem. The one that goes through all the sockets gets 3MB down 1MB up whereas the one that goes direct gets about 7MB down 1.3MB up.

HTH

Just to add a bit: You have to unscrew the bottom portion and plug it in the socket behind otherwise you don’t bypass your internal wiring, also download Routerstats, it works with Netgear’s and most other routers with a bit of fiddling, its a helpful tool which can run in the background and save logs automatically which helps track down exactly when its going wrong.