Free Advice For Agents

[DodgyAgent]

You should be able to get him cheap and I'll train him() up for you!

Do you know anything about tcap?

[Epiphone]

What is the difference? You find a companies view of 1st/2nd/3rd/4th are very subjective and in my good old support days (5 years ago) the difference was purely in how much admin rights you had. I worked with far more technical people at 2nd line than there was at 3rd.

Agreed, but there is a distinction in responsibility, rate, expectation etc.

[Epiphone]

Have you got his number?

Got an email later from what I think was the same person. Had an 0870 number though which I refuse to use.

[DodgyAgent]

Got an email later from what I think was the same person. Had an 0870 number though which I refuse to use.

How many agents call you a week?

[Epiphone]

How many agents call you a week?

This week has been unusually busy. Boomed! etc.

[DodgyAgent]

This week has been unusually busy. Boomed! etc.

I think you will find that when times are hard they are "encouraged" to pick up the phone and get new business.

[Old Greg]

Got an email later from what I think was the same person. Had an 0870 number though which I refuse to use.

The cunning agents use 0870 numbers for you to fax your timesheet to. Try not using that one. Then again, it's the client's phone bill.

[Churchill]

Do you know anything about tcap?

Do you remember the drawing I made of a protocol stack and the various layers?

Yes, I do - is the short answer!

[Epiphone]

I think you will find that when times are hard they are "encouraged" to pick up the phone and get new business.

Cue disturbing image of DA in a gimp mask whipping his staff screaming "phones! phones! new business or no gruel!"

[Old Greg]

Cue disturbing image of DA in a gimp mask whipping his staff screaming "phones! phones! new business or no gruel!"

Perhaps the gimp mask alone is enough to 'encourage' them.