Customer service

**shelby68** · 15 May 2008, 17:28

Originally posted by Cliphead View Post

Been jaded lately with lack of customer support from just about any company I've been dealing with.

Bought a Marshall guitar amp yesterday, registered online when I got home. Received a letter today confirming extended (free), three year warranty personally signed by Jim Marshall.

That's how to keep customers happy.

I didn't get that with my JCM800!

**Cliphead** · 15 May 2008, 17:34

Originally posted by shelby68 View Post

I didn't get that with my JCM800!

You didn't? Did you register on the website?

Cool amp by the way

**shelby68** · 15 May 2008, 17:43

Originally posted by Cliphead View Post

You didn't? Did you register on the website?

Cool amp by the way

I bought my JCM800 in 1996, bit before the marshal web site

**Jog On** · 16 May 2008, 00:24

I have an H|H

had to pay a highly skilled independent expert to come and install it for me.

When he got here he spent 10% of the time outside smoking fags then decided to go to the bank on his very expensive time.

I brought it up with him and he said (in the voice of Cartman from South Park) - "If you got a problem with what I do in the time you pay me for then you better get yo' b|tch a$$ back in that kitchen and make me some pie!"

Very professional - I'll definitely use him again and use the same approach for my business!

Customer service