Question for the Panel.
I have been sourced with attempting to get a BI Solution developed by a 3rd party transitioned to our internal BI IT Department so they can
a) Support it
b) Do Bug Fixes and New Change Requests
Unfortunetly the 3rd party is ignoring all requests for documentation on source systems etc, stating that this would detract them from finishing and supporting the system for their business sponsors and stupidly the business sponsors when met with a situation where they might not get their solution finished refuse to push the 3rd party.
I own 1/2 of the Enterprise BI Solution for our department, the 3rd party is the BA, developers, PM's etc, because the other half of the department has handed over control. The sponsors dont want to pay for the 3rd Party company and seem to think IT can just 'pick it up' simply and it's therefore my problem.
Its horribly political. I now need to document all of the steps necessary to provide to the business sponsors, so they can see what they need to push the 3rd party for to transition. If they dont do it, then obviously the business sponsors are to blame and not me.
Does anyone know if there is such a thing as a 'transition document' or point me at something similar?
MF
I have been sourced with attempting to get a BI Solution developed by a 3rd party transitioned to our internal BI IT Department so they can
a) Support it
b) Do Bug Fixes and New Change Requests
Unfortunetly the 3rd party is ignoring all requests for documentation on source systems etc, stating that this would detract them from finishing and supporting the system for their business sponsors and stupidly the business sponsors when met with a situation where they might not get their solution finished refuse to push the 3rd party.
I own 1/2 of the Enterprise BI Solution for our department, the 3rd party is the BA, developers, PM's etc, because the other half of the department has handed over control. The sponsors dont want to pay for the 3rd Party company and seem to think IT can just 'pick it up' simply and it's therefore my problem.
Its horribly political. I now need to document all of the steps necessary to provide to the business sponsors, so they can see what they need to push the 3rd party for to transition. If they dont do it, then obviously the business sponsors are to blame and not me.
Does anyone know if there is such a thing as a 'transition document' or point me at something similar?
MF
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