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HankWangford said:Just arrange a (workshop) meeting with all the original participants and make them go through the same things to allow you to document them, if they refuse to attend hand the manager the minutes of the meeting which shows a list of non attendees, if they attend you get your info.
Good idea - in fact that's what I did, I asked the person who ran it to come and explain everything to me, I also asked him to help with documenting some of the stuff - he was not very happy, but tough !!
I asked the business users to sign off what I documented and fill in any gaps before submitting - if they sign it off then no one can object its not right!!
I thought about the whol thing, if they want to pay me £500 for typing up stuff then let them and Feck them !!! I collect my kerching and that's all I care about... if they already decided they didn't like me objecting and not happy with me then Feck them again !! plenty more fish in the sea