This sort of thing drives me mad

**Ruprect** · 2 January 2007, 16:15

I know its not always possible but I try and give them a cc that will expire before the renewal. That way its their job to chase you if they want the business...

**Darren@UptonAccountants** · 2 January 2007, 16:18

Insurance

Wouldn't happen to be Privilege would it!?

Had problems with this lot last year, received a renewal quote couple hundred more than the previous year, tried to cancel it, they still went ahead and renewed! Used www.moneysupermarket.com to compare, decent site.

**Cliphead** · 2 January 2007, 16:45

Name and shame

**BoredBloke** · 2 January 2007, 17:46

Can't you write them a letter stating that you do not wish to renew and get them to chase you. Easier than spending 35 mins on a phone.

I was told that in the eyes of the law a 'non response' can not be taken to be an agreement. There could be all manner of reasons why you failed to respond - you could be dead and so not in need of car insurance!

**pisces** · 3 January 2007, 10:58

Phone your Credit Card company and ask them to block payment.

**Captain Jack** · 3 January 2007, 11:01

Originally posted by pisces

Phone your Credit Card company and ask them to block payment.

CC companies can't/won't do that. The best you can do is once the amount has been debited inform the CC company it was unauthorised. However they always side with the customer as they can profiteer by charging the debiting company a clawback fee.

**DimPrawn** · 3 January 2007, 11:39

It's Tesco Insurance.

I still can't get through. By the time the letter arrives the money will be taken and no doubt an admin fee for cancelling will be due.

**Sysman** · 3 January 2007, 11:47

A registered letter has been known to work. Keep it polite though.

**Epiphone** · 3 January 2007, 11:49

Email em and send a letter via special delivery. Then claim it back off your credit card as unauthorised seeing as it's not a CCA.

This sort of thing drives me mad