Originally posted by mdhd
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Switching mobile phone contract
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First they ignore you, then they laugh at you, then they fight you, then you win. But Gandhi never had to deal with HMRC -
Originally posted by RonBW View PostA PUC is a phone unlock code. Not sure how that is going to help at all.Comment
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Originally posted by Moose423956 View PostThat's what I did last time. Except, when the first bill came the discount they promised me was missing. And when I complained they said I should have cancelled within the first 14 days, but seeing as how the first bill didn't arrive until a month later I'm not sure how I could have known.
I tried to get them to listen to the supposedly recorded call, but they procrastinated until eventually it was a case of "Sorry, the recordings are deleted after two months, it's no longer available"
They basically lied to me, accused me of lying, and I vowed that when that contract was up I'd move to another company. Arseholes.
O2 gave me a discount when I threw my toys out of the pram one year because I couldn't get through for 5 days.
Oh and when dealing with companies it is a good idea to have a recording app on you mobile phone that works."You’re just a bad memory who doesn’t know when to go away" JRComment
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Originally posted by northernladyuk View PostIt motivates the retention team into action.First they ignore you, then they laugh at you, then they fight you, then you win. But Gandhi never had to deal with HMRCComment
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Originally posted by RonBW View PostA PUC is a phone unlock code. Not sure how that is going to help at all.
The former will motivate them while the latter you may already have."You’re just a bad memory who doesn’t know when to go away" JRComment
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Originally posted by SueEllen View PostI think the OP has confused a PAC - porting authorisation code - with a PUC - phone unlock code.
The former will motivate them while the latter you may already have.First they ignore you, then they laugh at you, then they fight you, then you win. But Gandhi never had to deal with HMRCComment
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I would go for the BT (EE) 4G Unlimited Voice, Unlimited Texts, & 30GB Data monthly contract. 25GBP per month, but you can give them anyone's BT landline number and it will reduce to 20GBP per month.
Nothing gets close.
If you make international calls, for all that is holy get a dual sim card phone & go for Lebara or similar. This tariff makes it's margins on scalping on International Calls & ex-EU roaming.
It's not advertised, however, a friendly phone call should secure it. It's the contract I am on.
BT can request the PAC.Last edited by clearedforlanding; 3 March 2017, 18:59.Comment
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PAC PAC PAC. But you got the point.
Had issues with VM not applying discounts on broadband. But they did agree and re-applied it, blamed it on moving IT infrastructure. I wonder how many times a year they move their IT system :SComment
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Originally posted by RonBW View PostWhich is exactly what I was saying"You’re just a bad memory who doesn’t know when to go away" JRComment
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Originally posted by SueEllen View PostI think the OP has confused a PAC - porting authorisation code - with a PUC - phone unlock code.
The former will motivate them while the latter you may already have.The greatest trick the devil ever pulled was convincing the world that he didn't existComment
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