The IT director at British Gas was a contractor on £2k per day (not sure if he is still there). His main purpose seemed to be to get rid of as many contractors as possible and offshore the work.
He was previously at Talk Talk and did the same thing there. They are still trying to recover and were voted worst for customer service for 2 years running. His mate got the gig after him and set about onshoring to try and fix the problems. I'm expecting BG to do the same when he goes.
He was previously at Talk Talk and did the same thing there. They are still trying to recover and were voted worst for customer service for 2 years running. His mate got the gig after him and set about onshoring to try and fix the problems. I'm expecting BG to do the same when he goes.
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