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Contracted Hours Madness

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    #31
    Originally posted by psychocandy View Post
    Agree with NLUK. You've got to expect the client has 'some' control over when you're there and when you're not as long as its purely for business reasons.

    Again with the leave or whatever you want to call it. Don't ask for holidays but I think its only fair to advise client that you wont be around for this time and ensure its not going to cause them a problem.
    Sure, i'm up for this. I have had some clients give me legitimate reasons why I need to be around at certain times, maybe on particular days for important meetings etc and I have always complied. But to try to impose a minimum working week on you, as you might do to a permanent employee is just unacceptable. Ive regularly worked 40+ hour weeks with no lunch breaks because I want to do a great job for the client and have pride in what I deliver - I resent being told to do so by way of contract. As per the other thread -

    This is my first ever contract in 12 years where the client has pursued a daily or weekly hour agenda either directly or indirectly and lessons have been learned! I know times are tough and sometimes you have to compromise but any hourly based commitment for contract / project work is a really bad place to be regardless of any IR35 implications. Not in all cases, but its a pretty strong indication of one or both of -
    • The culture is all about old school "bums on seats" and less about delivery.
    • There is already a tension between permies and contractors. The management are not competent enough to deal with it so they go with the lazy solution of securing consultant visibility through the contract.


    Based on my experience my advice would be as follows. Im guessing most of you like me check your contract thoroughly for any nasties before signing anyway. If you have an intermediary Agency involved between you and your primary Agency specifically ask for any terms they have agreed in their contract with them that affect your day to day work environment, especially working hours etc. If there are any hourly commitments or expectations involved either directly or indirectly implies my advice is to walk away (actually run away), you are likely setting yourself up for a stinker engagement where your delivery quality will be irrelevant and you will be treated like a lepper by disgruntled permies.

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      #32
      Originally posted by Contractoid View Post

      Based on my experience my advice would be as follows. Im guessing most of you like me check your contract thoroughly for any nasties before signing anyway. If you have an intermediary Agency involved between you and your primary Agency specifically ask for any terms they have agreed in their contract with them that affect your day to day work environment, especially working hours etc. If there are any hourly commitments or expectations involved either directly or indirectly implies my advice is to walk away (actually run away), you are likely setting yourself up for a stinker engagement where your delivery quality will be irrelevant and you will be treated like a lepper by disgruntled permies.
      The main reasons for stating the length of a day is to avoid arguments between the agency and the client's bean counters when the agency raises invoices.

      However few clients actually invoke such hourly commitments strictly as any good manager knows if you are inflexible with people regardless of whether they are permies, contractors or temps then they will be inflexible with you when you have a tight deadline to meet.

      There is actually no way to find out how inflexible a client is except to:
      1. Ask the agency, and,
      2. Ask on initially meeting the client questions about their working environment. That way you can find out if how you work fits in with them.

      However in both cases you may not get the real answer.

      The agency may not know because they haven't been told the truth by the HR person who deals with the contracts, and you may not be interviewed by anyone on the actual project team. It's not uncommon to be interviewed by someone who is on the project team who leaves before you start and the reason they left is not always for bad reasons.
      "You’re just a bad memory who doesn’t know when to go away" JR

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        #33
        Originally posted by SueEllen View Post
        The main reasons for stating the length of a day is to avoid arguments between the agency and the client's bean counters when the agency raises invoices.

        However few clients actually invoke such hourly commitments strictly as any good manager knows if you are inflexible with people regardless of whether they are permies, contractors or temps then they will be inflexible with you when you have a tight deadline to meet.

        There is actually no way to find out how inflexible a client is except to:
        1. Ask the agency, and,
        2. Ask on initially meeting the client questions about their working environment. That way you can find out if how you work fits in with them.

        However in both cases you may not get the real answer.

        The agency may not know because they haven't been told the truth by the HR person who deals with the contracts, and you may not be interviewed by anyone on the actual project team. It's not uncommon to be interviewed by someone who is on the project team who leaves before you start and the reason they left is not always for bad reasons.
        Yep all very good points. So I would also add another bit of advice and that's to use your network, LinkedIn, other Interim colleagues etc to investigate what its really like to work at a potential client so you are in a position to weigh up all the various factors of working environment, implications to your future engagement options, day rate etc. I must say on this one I have been far too complacent as I could have found out what the working culture here was like from a number of different sources. Won't be doing that again!

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          #34
          Originally posted by Contractoid View Post
          I must say on this one I have been far too complacent as I could have found out what the working culture here was like from a number of different sources. Won't be doing that again!
          I don't think you were too complacent I think you presumed that any client who hired temporary workers was results driven as this saves them money.

          When the client is sold off and restructured, or goes out of business in years to come then at least you know why.
          "You’re just a bad memory who doesn’t know when to go away" JR

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            #35
            Originally posted by Contractoid View Post
            Nope. The boss and several spies watch contractors like hawks on arrival and departure times - even lunch breaks and in one case toilet break times! Then they shop you in - its happened to other contractors (no longer there - I wonder why?). Doesn't matter how good your delivery is - its all about being seen to have your bum on your seat for at least 8 hours. This place is a joke.
            With all this petty bickering going on, it's not exactly surprising that they have to use contractors to actually get the job done.

            I'd start at 7, eat my sarnies at the desk, and leave at 3:30. That leaves a generous 1/2 hour for the bog and any incoming phone calls, and time later for whatever else you might need to do, like interviews and outgoing phone calls.

            I would not take a laptop in, and I would quite openly point out that as a contractor, you are an expensive resource that the company is buying in because their job ain't going to get done without it, and as such, they ought to be treating you like some valuable asset and not like a YTS trainee.

            You have a responsibility to the client to make sure their money is well spent, and treating you like tulip is not doing that at all.

            Of course, this will wind them up no end.

            But professionalism dictates that you should at least try to deliver, and that means staying on for a lot longer. And that won't happen unless they are confronted with their twatism and realise they've got to do something about it.

            Snooping employees are not happy employees either, and unhappy employees are not productive.

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