Mary if they're insisting that you're Opted OUT then ask them for the documentary proof, on paper clearly showing your signature next to the VOLUNTARY opt out. You should ask for the ORIGINAL copy too.
As you clearly know the majority of the Agency staff haven't a clue what opting in or out actually means, they're just instructed to gain an opt out by fair means or foul at almost any cost.
As you clearly know the majority of the Agency staff haven't a clue what opting in or out actually means, they're just instructed to gain an opt out by fair means or foul at almost any cost.
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