An agency I once worked for cocked up in this same way when i got a rate increase that I'd asked for, and didn't notice till three months down the line. Rather than come clean about it and tell me, they just called and told me that I owed them X (plus VAT) for the period.
I told them where to stick it and left it at that. Heard nothing rmoe about it until I discovered later that they had fired the person responsible for the cock up. (They'd done it for a whole bunch of contracts)
I told them where to stick it and left it at that. Heard nothing rmoe about it until I discovered later that they had fired the person responsible for the cock up. (They'd done it for a whole bunch of contracts)
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