Originally posted by malvolio
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Any advice for government contracting?
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The greatest trick the devil ever pulled was convincing the world that he didn't exist -
Originally posted by LondonManc View PostSeems like a basic job for a seasoned PMO analyst who has worked in an ITL environment. I'll fit it in during my lunch hourBlog? What blog...?Comment
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Originally posted by malvolio View PostWhich shows how little you understand about it. Heigh ho...
Key functions:
Collating and writing documentation; despite being in IT, I'm fine with that.
Attending regular meetings; yep, can manage that one.
Planning and implementing service improvements; could be anything, very woolly. You could view that as writing an Excel macro!
Ownership of service risk register and action lists; now we're getting there. Oh, wait, no, still a low level PMO analyst task.
Liaising with project managers and wider NHS staff; nope, not beyond me.
General admin tasks; I've been making cups of tea for over 25 years. 1 complaint in all that time.
Quals:
ITIL foundation or equivalent experience; yep, anyone who has worked in an ITIL environment for 12 months.
Project lifecycle shizzle. Two years for someone as a PMO analyst or junior BA should cover that.
Skills and Experience
Strong organisational skills - a couple of decent projects under their belt in the role on the line below
Project Support Officer/Manager experience - see above and the overall job role
Knowledge and/or qualification in ITIL/IT Service Management ***knowledge*** - they know a top end Service Management professional wouldn't touch it with a tulipy stick.
Strong interpersonal skills - one head, friendly, approachable and have the balls to pick up the phone and be proactive.
Come on, you're telling me that's a higher grade job? What is it, the Visio skills?The greatest trick the devil ever pulled was convincing the world that he didn't existComment
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I bow to your greater knowledge of something I've been doing for twenty years.
Just one small point - how would you design and implement a service improvement, usually with staff who don't like or want changes to existing practices?Blog? What blog...?Comment
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