Originally posted by Boney M
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But that's the point, most people will leave what they perceive to be truthful but it will be a load of Tosh because they don't understand agents. The feedback then becomes a problem as it appears to paint the agent in a bad light when it's just how it is and then the agent threatens to go legal and so it begins.'CUK forum personality of 2011 - Winner - Yes really!!!!
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I doubt you'd think a ratings only or canned responses (check all that apply) approach would be suitable based on the above. Also I take the points about not everyone having the same experiences with the same agent and if they secure you a gig then you're happy even though that's the sort of thing I think I was envisioning capturing to provide a broad and balanced picture.Originally posted by northernladuk View Post
However from the general consensus it doesn't seem to be the solution to the wider problem [of poor practices during the courting stage], so I think I'll continue to keeping my own notes and quietly seethe whilst scribbling down new ones. Good talk though guys.Comment
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They don't need to actually sue you to get the review removed. There are other ways to do it as the internet is international.Originally posted by Boney M View Post"You’re just a bad memory who doesn’t know when to go away" JRComment
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If agent gets contract equals good, then why not simply start a tally of agencies who place you so that you can see who best to be with?The greatest trick the devil ever pulled was convincing the world that he didn't existComment
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I don't think a rating system is a bad thing and am surprised we don't already have one.
Prevalent in other industries if you think about sites like Glassdoor and TripAdvisor.Comment
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And punternet... Apparently...Originally posted by Andy Hallett View Post'CUK forum personality of 2011 - Winner - Yes really!!!!Comment
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I can imagine all agencies getting all the young agents signing up on the site to say how good they are and slagging of their competitors. Then putting clauses in their contracts that contractors aren't allowed to go on agent review sites to say they are an awful agency....Originally posted by Andy Hallett View Post"You’re just a bad memory who doesn’t know when to go away" JRComment
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So the general consensus from contractors is no thanks, but the one yes vote comes from an agency employee. Didn't expect that outcome.Originally posted by Andy Hallett View Post
Also I've been down to the cellar to have a look through the archives and it turns out at least someone has tried this before (link), but it doesn't appear to have worked out or even really had much use...Comment
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Genuinely think it would be a good thing. The UK is largely unregulated when it comes to recruitment. Almost anyone can set up in their bedroom with a LinkedIn licence and crack on. You only have to see some of the non-payment stories on here to realise that. If the state won't regulate then the market has to.
I am sure there would be agents trying to game the system, but some sort of authentication should stop this. Then the easiest way to get good scores is provide good service. We implemented NPS into our business last year and the behavioural change, and scores, have been impressive. Personally i am getting quite evangelical about CX and the impact it will have on our industry. A taste of it can be found on my recent article.
https://www.linkedin.com/pulse/sorry...spock-articles
I've resolved to write every 1-2 weeks, if anyone has a topic they'd be interested in an agent view on please reply here or mail me.Comment
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I've had that from Ajilon in the past - not allowed to bad-mouth the agency to the client, but if I do and they lose work then I'd be liable for their lossOriginally posted by SueEllen View Post
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