Contracts exchange

[SueEllen]

A lot of agencies like to leave it to the last minute to send a signed copy, because they think that they aren't bound by it because you don't have a physically signed one.

They don't want to commit in case the client pulls the plug at the last minute.

Which is wrong and why agencies who are sensible have a clause in the contract that covers them if the client does pull the plug.

Oh and if you need to make notes from your phone calls because you are forgetful, then I would get a recording app on your mobile.