Received wrong accounts

[Flubster]

Accountant sent me my year-end accounts yesterday by email. Except they didn't. They'd attached a different company's accounts instead.

Ok, honest mistakes happen, but this kind of thing really shouldn't happen. Makes you wonder who's got mine. They've apologised for the mix up (they sent me another email before I'd even opened the first, so deleted the original straight away without reading it).

And no, I won't name and shame.

[Alan @ BroomeAffinity]

If you acknowledge its an honest mistake and that you're not going to name and shame, what's the point of posting this up? Accountants are human and mistake can be made.

[pmeswani]

It does beg the question of whether the accountant has sent you wrong information in the past though. Personally, I would report your accountant to their respective professions and also consider going to the ICO to inform them of a breach in the DPA.

[Clippy]

It does beg the question of whether the accountant has sent you wrong information in the past though. Personally, I would report your accountant to their respective professions and also consider going to the ICO to inform them of a breach in the DPA.

Before doing so, I'd email your account manager and ask for an explanation of how this happened and if your accounts were sent to someone else then proceed accordingly.

[pmeswani]

Before doing so, I'd email your account manager and ask for an explanation of how this happened and if your accounts were sent to someone else then proceed accordingly.

I only hope the Accountant is an honest one.

[SueEllen]

It does beg the question of whether the accountant has sent you wrong information in the past though. Personally, I would report your accountant to their respective professions and also consider going to the ICO to inform them of a breach in the DPA.

That's OTT

[pmeswani]

That's OTT

Possibly. But it depends on whether data breaches are a habit for the Accountant or not.

[SueEllen]

Possibly. But it depends on whether data breaches are a habit for the Accountant or not.

You will never know.

The fact that the accountant acted quickly and apologised means that it is more likely to be an honest mistake.

Companies, in my experience, who don't take Data Protection seriously never act that quickly. They only act when you threaten to report them to the Information Commissioner, or after you actually have and they have received a letter from them.

[diesel]

Accountant sent me my year-end accounts yesterday by email. Except they didn't. They'd attached a different company's accounts instead.


And no, I won't name and shame.

my money is on the accountant must be Brooksons!

[SueEllen]

my money is on the accountant must be Brooksons!

stalker