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How to pay back money overpaid

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    How to pay back money overpaid

    My client has paid me twice for the same invoice. I have just emailed to tell them of their error (yes I'm that honest / stupid).

    How do I return the money to them? Do I just discount the next invoice or is there a better way to do this?
    Loopy Loo

    #2
    You can ask for their bank account details and make a transfer back to them.

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      #3
      How would I account for that in my accounts?
      Loopy Loo

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        #4
        You'll need to account for it in your paperwork somehow. I have in the past dealt with this by including a "credit note" for the relevant amount on the next invoice, but that was for quite a small amount. If you do refund the money straight away you'll probably want to send them a separate invoice / statement of account which includes both the overpayment and refund.
        While you're waiting, read the free novel we sent you. It's a Spanish story about a guy named 'Manual.'

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          #5
          There's no need for paperwork as it seems to be a genuine error of overpayment. Simply pay the amount back to the client so you're left with the correct amount which matches your invoice.

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            #6
            Originally posted by lje View Post
            My client has paid me twice for the same invoice. I have just emailed to tell them of their error (yes I'm that honest / stupid).

            How do I return the money to them? Do I just discount the next invoice or is there a better way to do this?
            Keep the money, invoice as normal. Allocate the payment against the new invoice. Or you can send them a cheque back as someone suggested.

            Whatever you do dont "discount the invoice" or give them a "credit note". It would just mess up your accounts.

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