Cater Allen £10 fee??

[To BI or not to BI?]

Aren't they great? I've just started using them and their phone manner is just cheerful, friendly and helpfull. Always put the phone down with a smile on my face... (and thats not just cuz of all the dosh I've invoiced )

and now they have even gone online

[Old Greg]

Aren't they great? I've just started using them and their phone manner is just cheerful, friendly and helpfull. Always put the phone down with a smile on my face... (and thats not just cuz of all the dosh I've invoiced )

If I'm a bit down, I sometimes phone them just to hear their cheerful voices tell me my balance.

[Burdock]

If I'm a bit down, I sometimes phone them just to hear their cheerful voices tell me my balance.

[King Cnvt]

Shame their parent company aren't as good - I've just had an income tax certificate for the past year for my Abbey Business Account! I would have spoken to them sooner, but after sitting on hold for 30 minutes (twice!) I gave up.

Now I need to wait until the end of my company year to claim the tax back!

What have you got against the Satander Group? They are not owned by Abbey.

[Old Greg]

Seriously, give it a go now,and report back on how you feel.

[gingerjedi]

I don't get if this is tongue in cheek or not???

I have had nothing but a polite and efficient service from Cater Allen and I'm not joking.

Apart from the tenner they robbed from my account!

[Burdock]

not tongue in cheek!

CA are the best customer service vehicle in the solar system.

I wish they could run my personal account, and leccie, and gas...

[Old Greg]

Again, not tongue in cheek. No, I really do phone them up to cheer myself up. Don't they do persoanl accounts?

[Nixon Williams]

I am one of your clients, how do I get the fee waived?

I have sent you a PM and can confirm this has been sorted out for you, so it should not happen again and the £10 has been refunded.

Alan

[Burdock]

Don't they do persoanl accounts?

can't see why not!

i'd feel like a small fish in a big sea though!