Dodgy accountant

[Maxamus]

well i hear what you guys are saying but i dont have any of these problems with my accountant.
When i decided to become limited in January, i did some research for possible accountants. I asked a few people who i knew and they gave me some pointers. I ended up going with a firm called ChipChase Manners. They specialise in Tax but do other accounting aswell. They are a leading firm of chartered accountants. My friends business with a turnover of £20million uses them and has used them for over 5years. I decided to send them a few emails to specify they services i was looking for and they timely replied with a detailed reply. I have to say for £750 a year the service they provide is exceptional.

If ever i have a question they always reply with a detailed analysis. I've been with them for over 3 months and i cant complain.
They advice they give is exceptional. My accountant is one of the managers and hes great. He clearly tells me what i can and cannot claim and what sort of divi payments i should be taking.

All advice is dispenced via email because then i can log it, print a hardcopy and save it should the taxman come calling and they are aware of this.

Shame some of you guys are getting caught in the trap. Like some one once said; "All you need in life is a good doctor and a good accountant"

[lamboman]

Hardly a balanced nor representative view of the situation was it?

As you brought this into a public forum I think I have the right of redress.

You complained that your account manager had not answered your queries, and yet I quite clearly pointed out to you exactly when and how she had replied, and sent you the emails. I also pointed out to you that as you expressly told us you would not accept any telephone calls from us because you were too busy at work it can make communication difficult on some points.

I reiterated the answers to your queries again yesterday and asked whether you now understood, or whether there was anything I could add. You did not acknowledge this, and simply wanted me to give you another accountant, which I did.

Sorry Simon, I thought my message above was positive. Let me make it clear - I asked for another accountant and you have given me one, problem solved and I am *happy* now. Thank you