GFP is planning to buy a new garage door and have it fitted (cost £1200). Company wants 50% deposit and the remaining 50% paid 3 days before installation. Is it worth arguing with them about payment terms?
If she pays with a credit card, it appears that the door and the fitting service be covered under the Consumer Credit Act section 75
Has anyone needed to do this? Done this? Successfully? Unsuccessfully?
Seems to me that the work should be covered. If yes, probably not worth arguing with them about payment terms.
TIA.
If she pays with a credit card, it appears that the door and the fitting service be covered under the Consumer Credit Act section 75
Your rights under Section 75
Under Section 75 of the Consumer Credit Act, the credit card company is jointly and severally liable for any breach of contract or misrepresentation by the company.
This means it is just as responsible as the retailer or trader for the goods or service supplied, allowing you to also put your claim to the credit card company.
You don't have to reach a stalemate with the retailer or trader before you can contact your credit card provider - you can make a claim to both the retailer and credit card provider simultaneously, although you can't recover your losses from both.
This right is particularly useful if the retailer or trader has gone bust, or it doesn't respond to your letters or phone calls.
Section 75 of the Consumer Credit Act also applies to foreign transactions as well as goods bought online, by telephone or mail order for delivery to the UK from overseas.
Under Section 75 of the Consumer Credit Act, the credit card company is jointly and severally liable for any breach of contract or misrepresentation by the company.
This means it is just as responsible as the retailer or trader for the goods or service supplied, allowing you to also put your claim to the credit card company.
You don't have to reach a stalemate with the retailer or trader before you can contact your credit card provider - you can make a claim to both the retailer and credit card provider simultaneously, although you can't recover your losses from both.
This right is particularly useful if the retailer or trader has gone bust, or it doesn't respond to your letters or phone calls.
Section 75 of the Consumer Credit Act also applies to foreign transactions as well as goods bought online, by telephone or mail order for delivery to the UK from overseas.
Seems to me that the work should be covered. If yes, probably not worth arguing with them about payment terms.
TIA.
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