Mobiles again - Orange this time

[Clippy]

It's really odd. I've used the tactic described for my last 3 upgrades with Orange and been successful every time. I know others who've experienced the same. Yet several of the people I've given this advice to seem to have a similar experience to you - ie they get told where to shove it by Orange.

I suspect that perhaps they're only allowed to give out a certain number of deals per week, or only to long-term customers, or something like that.

In my experience with O2, it seems to depend on who you get on the phone.

When I called up a few months ago, got an old battleaxe who probably had my PAC code ready before I even called.

I tried again a few days later and got a guy who was only too happy to help.

I've also tried calling at the w/ends and you can sometimes get younger staff who are not to clued up on what you can and can't have which can work in your favour.

[gadgetman]

By the way Clippy thanks for the pointer to the Simplicity tariffs.

The current contenders (both at £20 per month) are O2 Simplicity 20 (400 mins, 1000 texts, free voice mail and C/S) or T-Mobile Just Sim 20 (40 mins, unlimited texts, charged for voice mail, free C/S).

Given my other experiences with T-mobile (see other thread) I'm inclined to give them a miss.

[Clippy]

By the way Clippy thanks for the pointer to the Simplicity tariffs.

The current contenders (both at £20 per month) are O2 Simplicity 20 (400 mins, 1000 texts, free voice mail and C/S) or T-Mobile Just Sim 20 (40 mins, unlimited texts, charged for voice mail, free C/S).

Given my other experiences with T-mobile (see other thread) I'm inclined to give them a miss.

No problem.

Perhaps the Online 25 tariff would suit you better:
£25/600 minutes/1000 texts which can be upgraded to unlimited texts for free - click the change bolt on link under the tariff.

[gadgetman]

Think we might try the £20 tariff to start and see how it goes. We can always change if he exceeds 1000 texts - the minutes shouldn't be an issue.

[Katie]

1000 texts is a lot. I would be surprised if he exceeds that! Unless he is texting everyone in his phonebook. Based on the average month (31 days) that is 32 texts a day!