Originally posted by Hobosapien
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Un****ing believable jeff. They've somehow re-instated the mailbox I deleted last year and it was back to autorenew so they've just invoiced me for another 40 odd quid for a mailbox I no longer use on a domain I no longer have. No warning email the fee was due with a chance to change it, just an invoice, obviously hiding behind the autorenew to not give any advance warning of a fee being imminent.
Raised a ticket with them to request a refund.
The invoice was paid using continuous payment authority on a credit card so I may have to raise it as an unauthorised payment with the credit card company if 123-reg say it's my fault and won't refund. I somehow feel this is going to be a complete pain in the arse.
Can't this shamble of tulip just go bankrupt already and put us all out of their misery.
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