Originally posted by VectraMan
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When BT provide the modem and home hub 3 (for Infinity) you get a couple of LAN cables (about 4 foot long) and a short phone socket to modem cable. The engineer asked for my old one and the thing was only 4 foot away! (I've since mounted the modem to the wall by the socket so 18 inches is enough now!).
I was expecting a better cable from phone socket to modem but, clearly BT are scrimping.
Originally posted by gingerjedi
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Fortunately Im only 600 metres from my cabinet.
When I had a poor line in my desperation to improve things I bought a shielded cable, it was still crap but was fixed a few months later when I struck lucky and had a visit (4th) from a BT engineer who did give a tulip by fixing the crumbling joint 100m down the road.
Surprise, surprise, I got a disconnect on Saturday. Reported the fault and today an engineer spend over 4 hours before finding a problem in the exchange. Hopefully now fixed and no more interruption to tinterweb.

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