MS CRM anygood

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lilelvis2000 replied

13 January 2008, 13:56
The client is asking quite at bit of the CRM, eg: integration with the website and payment gateway. There are plenty of off-the-shelf solutions, but for some reason they want something very customised. Maybe they have cash to burn?
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EqualOpportunities replied

13 January 2008, 09:43
Originally posted by lilelvis2000 View Post

I am putting in a bid for a company wishing a CRM system. One of my buddies suggested using MS CRM instead of starting from scratch and customising it. Anyone have any experience with it.

Yeah - it's okay... BUT, if you want it to do anything even slightly out of the ordinary, it requires as much customisation as anything else.

MyCo developed one a few months back now - PHP and MySQL - customer dead satisfied; does exactly what they asked for.

It's available for resale if you think the MS Bloatware one is overcooking the job somewhat...
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Wilmslow replied

12 January 2008, 13:58
Originally posted by lilelvis2000 View Post

I am putting in a bid for a company wishing a CRM system. One of my buddies suggested using MS CRM instead of starting from scratch and customising it. Anyone have any experience with it.

I worked on a project creating a kind of CRM interface between Geneva billing and the database once.

They ended up canning our year or work and bought an off the shelf solution!!

Just because .net and Java were the latest they thought they could do a great diy job.

In fairness, it was rather good and did the job, but, not sure it was worth a team of 10 for a year to do it!!
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lilelvis2000 started a topic MS CRM anygood

12 January 2008, 13:54
MS CRM anygood

I am putting in a bid for a company wishing a CRM system. One of my buddies suggested using MS CRM instead of starting from scratch and customising it. Anyone have any experience with it.
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