Friend of a friend is a having a problem with this - any ideas (apart from "dump CompuServe")?

Wouldn't touch either with a barge pole myself, but there you go...

"I'd be interested to know whether anyone's succeeded in getting Compuserve to run in Windows XP. Compuserve says it will, but it doesn't, and says Talk to the supplier. Supplier, who of course was all over me like a bad rash when I was buying, tries to extract £1 per minute to tell me that I should talk to Compuserve. I have been here so many times before ... but my tame techie has gone on holiday. "