Originally posted by bstar1
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1. Write (not call) HMRC and ask them to explain.
2. Have your adviser write to HMRC and then explain it to you
3. Have your provider group/BG write to HMRC and then explain it to you.
Advantage of #1 = no cost. Disadvantage = probable HMRC goobledegook answer.
Advantage of #2 = more precise question and answer. Disadvantage = cost
Advantage of #3 = possible shared cost, perhaps precise question. Disadvantage = a cost is still a cost
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