Reply to: Business Banking

[Vandalay]

My old company was with RBS and they were terrible quite frankly, many problems with them. New company is with Barclays and they have been OK. Made some errors in account setup process, but have since been very good. Costs me upwards of £5 per month as currently getting paid by cheque (working through a third party small consultancy)

I have heard rumblings that Nationwide might launch a small business account soon, hoping they do so I can bundle it in with my personal accounts, and decent customer service.

[MarillionFan]

Amen to that. It's a joy dealing with them.

Thread just reminded me I needed to speak to them. Phoned up, 5 seconds to answer the call. Very pleasant and very helpful.

Been 10 years + since i used them and still seem good.

[IR35FanClub]

Barclays for me..

Been with them 2 years since incorporation and still running smoothly.

Yes I am now paying £5.50 a month to use but I've only had good experiences with them

...plus I like the way their website works, neat, tidy and easy to use IMO

Bizarre! I'm thinking of moving because of exactly the opposite. Compared to my personal banking with nationwide, Barclays online business banking sucks. I can't get at statements and had blackholes when the 30ish days they keep online statements doesn't cover the period till my next quarterly statement comes in. I.e I could see what happened this months (from the immediate transactions) and what happened 90+ days ago(from the PDF statements), but not what happened in the period 30-90 days ago!! I've resolved it now, and have switched to monthly statements - but can you imagine my frustration that this wasn't the default option when switching to online statements instead of peper statements. Surely the function of a bank is to allow you to see what transactions have gone through your account! I had to wait 3 weeks till my statement came or pay for one(which I did as I needed it for a mortgage application).

That and I once sent HMRC my meagre monthly salary payment (as in my actual salary not the PAYE bit) by mistake as the way the drop down for recipient worked wasn't the best. They've changed it now thank goodness - but it used to default to who was first in the list. If you were clicking through at 1:30 in the morning after having just stapled all your hotel receipts, mileage totals and so on, it was easy to forget to click. Lesson learned. You'd have thought. I ended up sending them my quarterly dividend a few months later! Aaargh! I'm sorry - in my non-existent book of interface design - you should not be defaulting a payee to whoever is first in your list of payees! It should be blank so you have to choose one.

[kingcook]

Lloyds do as well apparently. However you need to ask for the correct account after doing some research on their website for business banking otherwise they charge you a monthly fee.

AFAICT all Lloyds accounts charge £5/mth. If you know which account to ask for, please let me know

[SueEllen]

This is the wrong forum to post looking for free banking.

HSBC do free banking if you have a mostly online banking account.

Lloyds do as well apparently. However you need to ask for the correct account after doing some research on their website for business banking otherwise they charge you a monthly fee.

[bless 'em all]

Cater Allen...

Nice people in UK call centres.




Tone

Amen to that. It's a joy dealing with them.

[Dearnla]

Cater Allen every time.

[Sands of Time]

Cater Allen...

Nice people in UK call centres.




Tone

[kaiser78]

Alliance and Leicester (Santander) have free banking if you have 1K deposited per month.
Easy online facilities and helpful UK base call centre

+1 santander , been with them since Abbey - all free .
They also have let me use the counter services a few times, even though my account is supposed to be managed online and by post only.

Santander have removed their free business banking over the past 12 months or so. Think min charge is now £7.50 per month. This is for new customers only, so those existing are unaffected.

[mudskipper]

Barclays for me..

Been with them 2 years since incorporation and still running smoothly.

Yes I am now paying £5.50 a month to use but I've only had good experiences with them

...plus I like it when their website works, neat, tidy and easy to use IMO

FTFY

[Lloyd1981]

Barclays for me..

Been with them 2 years since incorporation and still running smoothly.

Yes I am now paying £5.50 a month to use but I've only had good experiences with them

...plus I like the way their website works, neat, tidy and easy to use IMO

[geoffreywhereveryoumaybe]

Wouldn't touch Santander with a bargepole

Been with HSBC for years and still free banking and all online.

Saffron BS do an interest earning e savers account

Principality do a 3 year bond @ 3.40%

Barclays do a good 10 day notice account @1.35%

[Scoobos]

+1 santander , been with them since Abbey - all free .
They also have let me use the counter services a few times, even though my account is supposed to be managed online and by post only.

[mudskipper]

+1 Santander. In 3rd year and still free.

[lukemg]

Cater Allen - part of Santander, all free