Loss adjusters

[Scrag Meister]

Loss adjuster came the other week and was pretty straight forward, only now certain valuations have been passed off to IVAL.

Have done some reading and most of it is not good, low spec replacements offered, comet vouchers etc...

It takes me months to decide when I buy tech kit, be that laptops, cameras etc... not looking for the promptest replacement, I want the quality that I paid for in the first place.

Has any one had any dealings with IVAL? and what were they like to deal with.

Also heard that they source through companies that give them a discount although the value off the claim value is full price. e.g. they source a laptop for £750 and then knock the RRP off the claim value so looks like they spent £1000.

[Old Greg]

We've sent all the receipts we could find with the original paperwork.

Do you have copies? Have everything in front of you. Don't agree to anything without thinking about it overnight.

Imagine recruitment agents without the integrity but with numeracy skills.

[BrilloPad]

I thought a loss adjuster's job was to minimise the value of your claim. Basically, to fsck you over on behalf of the insurance co.

+1

I still remember my car getting its front suspension and 1 tyre destroyed by some loon. The loss adjusters said the old tyre was 50% worn so they took £35 off a £3500 claim!

[Scrag Meister]

Have receipts / proof of purchase and evidence of replacement costs ready in a neat folder. Treat it as a business meeting.

We've sent all the receipts we could find with the original paperwork.

[Old Greg]

As I feared.

Financial Ombudsman then if I think they are just looking to dump their responsibilities.

Have receipts / proof of purchase and evidence of replacement costs ready in a neat folder. Treat it as a business meeting.

[Scrag Meister]

Basically the loss adjuster is you enemy and you will have to fight him for every penny.

As I feared.

Financial Ombudsman then if I think they are just looking to dump their responsibilities.

[Paddy]

More burglary news....

We sent off all the info with most receipts to the insurance company the other week, we have now been contacted by a firm of loss adjusters and they are coming to visit our home on Thursday.

What is their remit?
To assess if I could afford the goods?
If I live in a gaff big enough to store the goods?
Or are they purely there to get there bonus for minimising the insurance companies outlay?

An old friend of mine is a loss adjuster, he gets a percentage of the reductions of payouts. He specialises in high tec claims and he will ask detailed questions about the lost or stolen equipment such as how the equipment was set up, the colour of the function switch etc etc. Claimants are often caught out when they can’t even describe where the on-off switch was.

Basically the loss adjuster is you enemy and you will have to fight him for every penny.

[SimonMac]

If they are being sent by the insurance company it is a safe bet they are not there in your interests!

[Platypus]

I thought a loss adjuster's job was to minimise the value of your claim. Basically, to fsck you over on behalf of the insurance co.

I see there are firms out there who will deal with the loss adjuster for you, e.g.
ICS | Loss Assessors | Help with Insurance Claims | Making an insurance claim

Try searching the MoneySavingExpert forums (there are many refs to loss adjuster)

[Scrag Meister]

They are checking whether you are under-insured.

If your contents insurance is for 1--k. and you have contents with a replacement value of 200k, they will half your 10k claim to 5k. The replacement value soon adds up.

A lesser man than you would pack up all the small expensive electronics and valuables etc. and store it off site before the visit.

Hopefully won't be an issue then, as our policy is allegedly "UNLIMITED".

We'll soon see no doubt.

[Old Greg]

More burglary news....

We sent off all the info with most receipts to the insurance company the other week, we have now been contacted by a firm of loss adjusters and they are coming to visit our home on Thursday.

What is their remit?
To assess if I could afford the goods?
If I live in a gaff big enough to store the goods?
Or are they purely there to get there bonus for minimising the insurance companies outlay?

They are checking whether you are under-insured.

If your contents insurance is for 100k. and you have contents with a replacement value of 200k, they will half your 10k claim to 5k. The replacement value soon adds up.

A lesser man than you would pack up all the small expensive electronics and valuables etc. and store it off site before the visit.

[original PM]

Yeah generally to make sure you are not taking the p!ss with your claim..

if you have been completely honest nothing to worry about.....

[Scrag Meister]

More burglary news....

We sent off all the info with most receipts to the insurance company the other week, we have now been contacted by a firm of loss adjusters and they are coming to visit our home on Thursday.

What is their remit?
To assess if I could afford the goods?
If I live in a gaff big enough to store the goods?
Or are they purely there to get there bonus for minimising the insurance companies outlay?