Originally posted by TheFaQQer
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Previously on "How do you deal with a poorly organised client?"
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When I find myself in this position, I always ask myself - WWSYD?
It's all downhill from there (apart from having to change the sheets, obviously)
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As SimonMac says: keep invoicing. Unless you are there for 10 years and de-skill relative to tech progression, which could be detrimental to the CV, just keep filling that warchest.
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The critical question is whether they are organised enough to pay your invoices on time. If they are, then all is well.
In terms of your 'big red flag'. it's often easier to raise lots of little red flags in terms of risks an issues. Make it constructive, offering mitigation etc. You are then doing your job and helping them understand the road ahead and covering yourself. On my current gig I did raise one big red flag, because there really was no alternative. Someone had a quiet word in my ear to remove it which I did, confirming by email that I gad removed risk '.....' at their request.
It's fun! If they were any good, they wouldn't be getting me in in the first place.
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How do you deal with a poorly organised client?
What has been your most poorly organised gig and how do you deal with it?
Came in to this one for technology X where I am an expert. Work is manageable.
Anyway, they "are so happy with what I'm doing" that they have now assigned me work on technology Y. I have no experience of tech Y. There is no documentation on the process to follow. There are just a few blokes who have been doing it for years. It's 90% arcane, convoluted, internal process and 10% tech stuff I can pick up from the manual.
Which would normally be fine, happy to be paid to learn new skills, however they have assigned me the most complex, high profile work possible. If it is delivered late there is a cost of several hundred thousand dollars.
One of the Y experts sat me down to train me by correcting some of the work I had done. He started taking apart one of my pieces of work. You've missed out this. We don't do it that way. After the first five minutes or so, quite confused, I pointed out that this wasn't actually my work. It was the example he had given me and expected me to copy. Words fail me.
I'm a bit concerned that the difficult jobs are getting shoved to me as the new meat when obviously you want your most experienced folk on the tough stuff.
So when do you raise the red flag and how do you phrase it. "I'm very happy to do the work but there's a big risk to the project if I start off on the high profile tasks."Tags: None
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