Reply to: Anyone use 'No Longer Limited'?

[Biker Boy]

And Scaroth is correct, the owner of the number gets a kickback from the service provider. Plus they are always excluded from your bundled minutes, monthly packages, non-BT tariffs and so on. That's (one of) the reasons why Ofcom are clamping down on them - the punter doesn't know what the call will cost as if they're on anything other than the crappy BT rip off standard tariff it will not cost the same as a local call, it will cost more. I hate these 0845/0870 numbers - when it's a sales line or a complaints line, that's cheeky to say the least.

Companies using 0845/0870 numbers are supposed to provide a regular geo number for people calling from abroad. It usually takes little effort to find that number and call that instead.

Sorry, but have to disagree slightly. The cost of making an outbound call to an 0845 'Lo-Call' number is determined by your telephony provider. If they can't tell you the pence per minute rate, how can they determine your phone bill.

It is also true that the owner of a 'Lo-Call' number receives a percentage of the income it generates, and I don't like that much either.

[Xena]

The correct term for 0845 pre-fixed numbers is 'Lo-Call', hence the confusion with local. The cost of the call varies depending on who your call provider is, ie: BT, NTL, OneTel, Cable and Wireless.

You get the picture.

And Scaroth is correct, the owner of the number gets a kickback from the service provider. Plus they are always excluded from your bundled minutes, monthly packages, non-BT tariffs and so on. That's (one of) the reasons why Ofcom are clamping down on them - the punter doesn't know what the call will cost as if they're on anything other than the crappy BT rip off standard tariff it will not cost the same as a local call, it will cost more. I hate these 0845/0870 numbers - when it's a sales line or a complaints line, that's cheeky to say the least.

Companies using 0845/0870 numbers are supposed to provide a regular geo number for people calling from abroad. It usually takes little effort to find that number and call that instead.

[Biker Boy]

The correct term for 0845 pre-fixed numbers is 'Lo-Call', hence the confusion with local. The cost of the call varies depending on who your call provider is, ie: BT, NTL, OneTel, Cable and Wireless.

You get the picture.

[Xena]

This thread sums up the prevailing mentality of the posters on the board. Cynical, inaccurate, rude, insulting and not having the decency to admit when in wrong. Robert all credit to you for taking the time to correct any false impressions your website may or may not have given however judging by the responses to date (bar mal) it was in vain. Welcome to the fickle world of CUK were reason, decency and fact go out of the window in favour of irrational rantings.

Given the poster, I couldn't let the delicious irony of those last words pass by without highlight.

[Scaroth of the Jagaroth]

Scaroth

From the outset of this forum topic, people have tried to slander and write untrue comments about our service, as you go through you will actually see that your peers have infact (after having a proper and close look at how we operate) been exceptional complimentary about how we operate in comparison to our competitors.

It has now got to a stage where you are trying to infact pick holes in a phone number that exsists in mulitple organisations ranging from Banks to Umbrella companies like ourselves.

Well done, just for the record, and I do this just so you can sleep well at night, the first thing we ask our contractors is if they want a call back, in fact trying to save them money, in relation to what your saying, but yet again in your quest to try and tarnish the image of my organisation, I feel the need to fully educate you in our services.

You have no idea how how we operate, like I have no idea how you do either, would it be fair for me to assume you do this or you do that?? No, just like I have the honesty and ingerity to write my full name and publish my actual role in No Longer Limited, instead of hiding behind a make believe name like yourself so I can make comments about something I nothing about.

Once and for all, we are providing a service for contractors, we are not trying to extract as much money as possible from them. At then end of the day we take pride in what we do and if you ask any contractor who is using us they will say the same.

Would your time not be better spent picking holes in an umbrella company who has a bad reputation instead of trying your utmost to tarnish a reputable one like ourselves with something as particular and irrelevant as a 0845 number.

I am chuffed that you are aware of Ofcom's stance, may they implement this ASAP, in turn it means that everyone will have to adhere to this and save the contractor even more money in the long run.

Just for your records a standard local day time call from BT is charged at 3p per minute, so infact you have proved my point for me, our number is charged at a local rate.

So many thanks for solving that, I appreciate your assistance.

Regards

Robert Sharp

Robert, tell it to Ofcom. They're the ones acting to tighten up the misleading description of 0845 as "local rate" by capping the variable rate, banning the use of the phrase "local rate" to describe an 0845 number, and abolishing the operator kickback.

At the end of the day, you are making money out of potential customers calling your sales line. Good for you. Make the most of it.

[ALM]

This thread sums up the prevailing mentality of the posters on the board. Cynical, inaccurate, rude, insulting and not having the decency to admit when in wrong. Robert all credit to you for taking the time to correct any false impressions your website may or may not have given however judging by the responses to date (bar mal) it was in vain. Welcome to the fickle world of CUK were reason, decency and fact go out of the window in favour of irrational rantings.

Chico,
The guy is having a hard enough time as it is. The last thing he or anyone else needs is you on their side.

[DimPrawn]

Welcome to the fickle world of CUK were reason, decency and fact go out of the window in favour of irrational rantings.

That's not true! We never rant here and I am definately NEVER wrong. Ever.

[Chico]

This thread sums up the prevailing mentality of the posters on the board. Cynical, inaccurate, rude, insulting and not having the decency to admit when in wrong. Robert all credit to you for taking the time to correct any false impressions your website may or may not have given however judging by the responses to date (bar mal) it was in vain. Welcome to the fickle world of CUK were reason, decency and fact go out of the window in favour of irrational rantings.

[DimPrawn]

Robert,

I've also heard that you make contractors use 1st class stamps instead of 2nd class, thereby robbing them of 2p and that you make them wait on hold for an extra 4 seconds, thereby robbing them of another 0.023p.

Disgraceful.

Regards,

Disgruntled of Cleethorpes.

[ALM]

Oh put a sock in it Rob.

[Robert Sharp]

0845

Scaroth

From the outset of this forum topic, people have tried to slander and write untrue comments about our service, as you go through you will actually see that your peers have infact (after having a proper and close look at how we operate) been exceptional complimentary about how we operate in comparison to our competitors.

It has now got to a stage where you are trying to infact pick holes in a phone number that exsists in mulitple organisations ranging from Banks to Umbrella companies like ourselves.

Well done, just for the record, and I do this just so you can sleep well at night, the first thing we ask our contractors is if they want a call back, in fact trying to save them money, in relation to what your saying, but yet again in your quest to try and tarnish the image of my organisation, I feel the need to fully educate you in our services.

You have no idea how how we operate, like I have no idea how you do either, would it be fair for me to assume you do this or you do that?? No, just like I have the honesty and ingerity to write my full name and publish my actual role in No Longer Limited, instead of hiding behind a make believe name like yourself so I can make comments about something I nothing about.

Once and for all, we are providing a service for contractors, we are not trying to extract as much money as possible from them. At then end of the day we take pride in what we do and if you ask any contractor who is using us they will say the same.

Would your time not be better spent picking holes in an umbrella company who has a bad reputation instead of trying your utmost to tarnish a reputable one like ourselves with something as particular and irrelevant as a 0845 number.

I am chuffed that you are aware of Ofcom's stance, may they implement this ASAP, in turn it means that everyone will have to adhere to this and save the contractor even more money in the long run.

Just for your records a standard local day time call from BT is charged at 3p per minute, so infact you have proved my point for me, our number is charged at a local rate.

So many thanks for solving that, I appreciate your assistance.

Regards

Robert Sharp

[Scaroth of the Jagaroth]

Perhaps you should explain it to Ofcom. After all, maybe they are wrong and you are right when they say they are seriously concerned about callers not knowing what an 0845 number costs to call and it not being charged at "local rate" even though it's advertised at "local rate". For example, if you call from a BT line it's 3p/min, if you call from a Telewest line it's 3.95p/min, if you use call1899 it's 4p/min, and so on.

At the end of the day, you are making money out of potential customers calling your sales line. Good for you. Make the most of it before the operator kickback is abolished next year.

[Robert Sharp]

0845

Scaroth

Would it help if I asked BT to come onto the site and explain this for you??

0845 - Is a commonly used number that is used for national purposes, i.e. Banks, so like I have already said each and every individual pays the same local rate.

Thanks again

Robert Sharp

[Scaroth of the Jagaroth]

Sorry, but that guff about 0845 numbers is just wrong. Ofcom are seriously concerned about them (and 0870 numbers which cost more), particularly the description of them as "local rate" (which they are not), the fact that you do not know in advance what the call will cost you per minute, plus the kickback that the number operator gets (typically 0.5p/min). Ofcom are proposing to reduce the charge for 0845 numbers to a maximum of 4p/min and to abolish the operator kickback. Numbers in the 087 range will have to be described as premium rate and will be capped at 8p/min maximum (exception: the 0871 range will remain at 10p/min).

Unless you are on some sort of crazy 20 year old BT tariff, a call to an 0845 number will always cost you more than a call to a regular geographic number, no matter where in the UK you're calling from. In my mind, anything that costs more than a regular landline call is a premium rate.

At the end of the day, these guys are making money out of you calling their sales line.

Anyway, it ain't keeping me awake at night and I'm sure it won't you either.

[expat]

Actually the 0845 number is charged at a local rate, so that every contractor NO MATTER WHERE they are in the country pays a local rate, not a PREMIUM rate has you have quite incorrectly stated.

It is just like calling your next door neighbour.

Well I do think Mr Sharp made a good point there. Wouldn't want to let his refutation of a false slur go unremarked.