Reply to: Migrant IT workers 'deprives Britons of jobs’

[OrangeHopper]

Thing i don't understand is with over 10 years of this going on why do they keep on doing it, it doesn't actually save any money and you end up with really bad service.

Even though the mantra may be "to improve the customer experience", the managers that make the decisions to outsource are not the ones that have to deal with the day-to-day running of the projects affected.

I'm guessing that by outsourcing, these big companies can squeeze the outsourcers for price, particularly in this climate.

[VladimirPutin]

"Overall quality of IT staff in UK is weak and this is due to failure of the education system in the UK."

bollux

Bollux



http://www.guardian.co.uk/education/...-tables-reveal

Tuesday 1 December 2009 20.36 GMT

Growing numbers of primary schools are failing to teach children to write a proper sentence using commas or tackle basic arithmetic in their heads, primary school league tables published today show.

In just under 900 primaries – 100 more than last year – the majority of pupils leave without mastering these skills, which are expected of their age group, analysis of the data reveals.

[Platypus]

"Overall quality of IT staff in UK is weak and this is due to failure of the education system in the UK."

bollux

Clearly true as you can't even spell 'bollocks'

[threaded]

I've had similar expereinces with support for a large telco (see if you can guess who). Faults that should only take a day or 2 to resolve end up taking weeks, often to point were we just have to work around it, where as the off-shored/on-shored support staff will swear blind there was no problem.

Of course this would start to delay large projects or major incidents, resulting in penalties and poor relations with the client.

Thing i don't understand is with over 10 years of this going on why do they keep on doing it, it doesn't actually save any money and you end up with really bad service.

In the bizarre universe of the management type, it does save money, lots and lots of money. In many companies it puts them into profit and improves their share price. Meaning they can borrow more money to invest in new products.

[BrilloPad]

"Overall quality of IT staff in UK is weak and this is due to failure of the education system in the UK."

bollux

[the_duderama]

The laughable thing about it all was that the outsourcing was a nightmare and effectively stopped all progress on the project for at least a year due to huge communications problems and lack of experience. Even the rates being quoted for work were not far off those being given to the original contractors!

I've had similar expereinces with support for a large telco (see if you can guess who). Faults that should only take a day or 2 to resolve end up taking weeks, often to point were we just have to work around it, where as the off-shored/on-shored support staff will swear blind there was no problem.

Of course this would start to delay large projects or major incidents, resulting in penalties and poor relations with the client.

Thing i don't understand is with over 10 years of this going on why do they keep on doing it, it doesn't actually save any money and you end up with really bad service.

[sasguru]

Sorry old son, you might not have realised that we are in 2010...

Well I guess his point is that the worm has turned.

[ratewhore]

The only future for IT in the UK is in management.

You are confusing 'IT' and 'programming' and are therefore incorrect...

[OrangeHopper]

I have spent 18 months managing an onsite/offsite team of Indians. I know that, in some cases, the Indians are out of pocket as a result of working here. Many of them want to return home but are pressured to stay put. They do not receive anywhere near the equivalent UK wage. You only have to look at what they wear, what they eat, how they get to work, where and how they live.

The laughable thing about it all was that the outsourcing was a nightmare and effectively stopped all progress on the project for at least a year due to huge communications problems and lack of experience. Even the rates being quoted for work were not far off those being given to the original contractors!

The other major affect was that we went from we-need-it-now-so-we-do-it-now to a we-need-it-now-but-it-will-be-at-least-a-couple-of-months-before-anyone-will-actually-work-on-it-for-at-least-twice-as-long.

[Moscow Mule]

I know ex-colleagues who are managing entire Indian programming teams.

The only future for IT in the UK is in management.

I've had the misfortune to be tech lead to one of these teams.

It was a stressful time, primarily because they are so crap at showing initiative but also because they won't do anything without charging you, even when you are training them!

[SantaClaus]

I know ex-colleagues who are managing entire Indian programming teams.

The only future for IT in the UK is in management.

[rootsnall]

I'm feeling it at the moment as two of my regular sites have Indians in on what I assume are very low rates. I'm just weighing up how low to go in a bid to snare some work when I'm benched in a month or so

[dang65]

I spent the last year working in Germany, in a large IT team which included just one German. Maybe the rest of them are in the UK, I dunno.

[VladimirPutin]

free world

>>>>native American

[stek]

Only the Native Americans? It's easy to flout this law, simply quote the job at a rate far below the market rate so that nobody applies and then you can import your plent cheapness guy

Like Red Indians?