Been cheated

[Lucifer Box]

Lucifer is right - I have always won credit card disputes, and the credit card company has always helped.

Becs has it spot on. The credit card company doesn't give a sh1t about the retailer but it does want to keep your custom. It's not the card issuer who ends up out of pocket, so they care even less. There are some conspiracy theorists who say the real reason card issuers dragged their feet over chip 'n' PIN is because they make so much out of fraud by fining retailers.

They wont ask to see a receipt, but on the off chance they do (if it's a pile of cash, perhaps they might, but this is unusual) just knock one up as suggested.

[Joe Black]

I agree with Rebecca.

Or alternatively simply cut/paste any on-screen confirmation/reference and stick it in an appropriately named text file in a folder called 'online receipts', which is what I generally do.

Anyway, you're a contractor DP, such small sums are not worth bothering about...

[Rebecca Loos]

Lucifer is right - I have always won credit card disputes, and the credit card company has always helped.

Having said that, it helps to always print a screenshot of the page where the amount is confirmed with a transaction reference number. Just in case.

[Lucifer Box]

If you have evidence of the original quoted cost ie screen shot then ring your CC company and tell them to withdraw payment.

Even if you haven't, just tell your card issuer you have been over charged. They will believe you (as long as you don't dispute > 'x' transactions a year: the value of 'x' is a closely guarded secret) and just ask you to sign a mandate confirming the facts as you know them. Thereupon they will return the disputed money to you, seize it directly from the hire company's account and fine the hire company a claw back fee.

I've done it myself. Credit card issuers always side with the punter.

[The Lone Gunman]

If you have evidence of the original quoted cost ie screen shot then ring your CC company and tell them to withdraw payment.

[milanbenes]

amateurs eh,

when dealing with Johnny Foreigner pay cash

Milan.

[mcquiggd]

DP... do the decent thing, old chap, and turn permie....



Mmmm.... Ripping Yarns... passing the port the wrong way... 'well be in to spank you later, you firm buttocked young beauties'... revolver on the table...

[AtW]

Its all matter of terminology - DodgyAgent would probably call them shrewd businessmen opressed by the regulation that prevents them from running their business.

[DimPrawn]

The great scam is the email contains a link to your rental voucher.

I printed off the voucher and presented to the man at the airport who then gave me the car.

when I get back, the link takes me to the page but the amounts are much higher.



Won't fall for that one again.

http://www.economycarrentals.com

[AtW]

Did not you get email confirming your purchase or took screenshot of the final price?

[DimPrawn]

I have written a letter.

It's a good scam no?

You pay online, the screen shows X.

Credit card shows twice that amount.

You go back to the email confirming you rental and the basic cost of the rental is doubled.

They'll swear this is what you agreed to when you clicked submit.

What a theiving bunch of *******.

£300

[ancient]

Overseas car hire does seem like writing a blank check.

Especially when they try to add all the extra insurances and the fiddle on the petrol tank, e.g. return full or empty?

Double might be normal these days? - they have been taking lessons from Gordon Brown in stealth charges?

Often you are presented with a reck, broken wing mirror, a few gouges in the body work and they ask you to sign it off as perfect.

If you have a good case then complain to your credit card company.

[DimPrawn]

I rented a hire car abroad. Booked it online.

Paid by credit card.

When I got the bill, the amount was more than double what I'd agreed and what was on the screen at the time.

Goes back to the old email with a link to the rental voucher. Low and behold all the figures have been changed.

Cnuts!!!!!