Originally posted by Cyberman
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Reply to: Impressive
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Previously on "Impressive"
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Originally posted by MPwannadecentincome View PostWhat does that mean - STILL on the aeroplane - if he as trying to fly somewhere of course he would still be on there after fixing it! The alternative being "Oh I have fixed it now, but not sure about it, so I'm not getting back on this plane"?
Bollocks - the guy wanted to go somewhere and didn't want extra delay - so he looked to see if he could fix it - clearly he did and perhaps was lucky a spare part was not required.
I'd have certainly been worried if he'd fixed it but decided to get a different flight.
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It was reassuring to know the person who had fixed it was still on the aeroplane.
Chris Browne, managing director of Thomson Airways, said she was "delighted" that one of the company's engineers came to the rescue of fellow passengers "even when the flight was that of a competitor".
She added: "This kind of initiative exemplifies Thomson's company philosophy of exceeding customer's expectations and it makes all of the team at Thomson Airways extremely proud.Last edited by MPwannadecentincome; 8 July 2009, 09:10.
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