Originally posted by Ruprect
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Reply to: Programme about the taxman
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Previously on "Programme about the taxman"
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Originally posted by Moscow Mule View PostThere's a simple answer to that, just put the phone down and ring again. Normally only takes a couple of goes to get a sensible one that will help you.
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Originally posted by minestrone View PostOnce had a 10 minute argument on the phone with one who insisted directors could not be paid PAYE.
People with that level of stupidity should not be so powerful.
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Once had a 10 minute argument on the phone with one who insisted directors could not be paid PAYE.
People with that level of stupidity should not be so powerful.
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I saw it and my conclusion was that due to extremely poor admin and query follow up procedure (eg throw correspondance in bin without reading it) we should all be very wary of being made bankrupt as it can happen to anyone.
I would advise that if you get a letter from HMRC stating you owe them unpaid tax (when you don't and have evidence to prove this), keep on top of it and engage your MP - to me, this seemed to be the only course of action that got any results. Otherwise, you could very well get a knock from the debt collectors.
you have been warned.
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Programme about the taxman
Did anyone see it? I missed it but saw the letters in the metro this morning. There to make your life difficult by the looks of it. Worth bearing in mind if you do ever have to deal with them...
http://www.metro.co.uk/news/article....&in_page_id=34
Overworked tax staff are routinely ignoring mistakes, refusing to answer phone calls and even binning letters, a whistleblower has claimed.
Hundreds of people who ring in with complaints are cut off simply to meet government targets on answering calls, the insider said.
She added: 'Staff have actually been told that, when someone rings in with a tax inquiry and you spot a mistake on a person's record, you have to ignore it unless they have actually asked you to look at that mistake. It's all about the government target of answering so many calls in a day.
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