Thus

[OwlHoot]

Despite their eccentric and disfunctional accounting, I stick with Demon Thus because as they are slightly more expensive than most ISPs most people are put off joining them.

That means their systems aren't overloaded with subscribers, as the el cheapo ISPs are more likely to be, and that in turn means they have very generous "fair use" caps (60 Gbytes in a rolling 30 day period, and even if you make it onto the rogues' list your speed is only throttled down for a few days).

[TCL]

Well, some more emails later and we're stuck with them asking for my Bank Account number and Sort code. This is all so fishy I think I ought to write it off and dump Demon.

So, doing the needful and with plenty quickness, would someone please recommend a service provider that talks the English with much wellness and has an accounts dept. that doesn't suck like ... well imagine Tony B'liars wife, a hosepipe, and a golf ball.

Without hesitation I recommend Be Internet.

[threaded]

Well, some more emails later and we're stuck with them asking for my Bank Account number and Sort code. This is all so fishy I think I ought to write it off and dump Demon.

So, doing the needful and with plenty quickness, would someone please recommend a service provider that talks the English with much wellness and has an accounts dept. that doesn't suck like ... well imagine Tony B'liars wife, a hosepipe, and a golf ball.

[threaded]

One of their offices is just across the road from where I am now. Want me to see if I can't get a brick through their window?

Nah, don't think it'd help, I'm fairly certain I'm talking to a cretin recently pulled from a rice paddy. I'm talking to some loon who when told of a SWIFT transfer asked me for the BACS details, when I pointed out it was a SWIFT transfer, they just searched for BACS and replaced with SWIFT on his earlier email and sent that. It would be amusing if he hadn't also miss-spelt ""SWIFT", "Swit" and the query sent now makes no sense at all as SWIFT doesn't have the fields the same as BACS and I know they're different bank accounts at Demon, so if he's looking in the wrong place of course he can't find it..

I'm guessing he's got some BACS search screen up ... no, no more guessing, I've kindly requested he does the necessary and escalate it, but he won't, so I certainly know I'm dealing with a cretin.

As if I don't have more pressing things to do, like posting on this board, for example.

[TCL]

There words or yours? I hate americanisms, and "Lets see if we can't..." is one of the worst!

Its a hell of a lot easier to NOT do something, you simply...don't try!

There grammer is most nonsensical at the best of times.

But hell

I could care less..

I fact I think I will.

Well, if we're picking up on each other's grammar:

"There words".....er..how about "Their words"? And its grammar

But lets not fall out over it . Consider my offer of a bricking revoked.

[Solidec]

One of their offices is just across the road from where I am now. Want me to see if I can't get a brick through their window?

There words or yours? I hate americanisms, and "Lets see if we can't..." is one of the worst!

Its a hell of a lot easier to NOT do something, you simply...don't try!

There grammer is most nonsensical at the best of times.

But hell

I could care less..

I fact I think I will.

[TCL]

It's that time of year when I feel I must vent about how hopeless the accounts department at THUS is.

To save a long diatribe listing the various incompetances they exhibit, just take it as read that I am now vented.

One of their offices is just across the road from where I am now. Want me to see if I can't get a brick through their window?

[threaded]

Damn right. I've been with Demon Thus for years, as their service isn't too bad, and their accounts system is notoriously cranky. They only recently started taking card payments over the phone. One used to have to send a cheque, which was processed in India or something.

Well, tried paying by credit card last two years, only to be asked for "issue number" which is a debit card thing!

Yes, and this time they've sent me an email asking me for all my bank details. I looked at all the email headers 'cause I was like WTF! Nigerian scammers playing at being THUS accounts department now? But no, it really was THUS!

Really wish they'd just give me someone with a clue, which is what will happen eventually, just the same as last year, just the same as every year.

[Doggy Styles]

What is Thus?

[OwlHoot]

It's that time of year when I feel I must vent about how hopeless the accounts department at THUS is.

To save a long diatribe listing the various incompetances they exhibit, just take it as read that I am now vented.

Damn right. I've been with Demon Thus for years, as their service isn't too bad, and their accounts system is notoriously cranky. They only recently started taking card payments over the phone. One used to have to send a cheque, which was processed in India or something.

[DimPrawn]

If they're so crap, and do this every year, why do you stay as their customer?

Indeed:

"Insanity: repeating the same actions, but expecting different results."

[Purple Dalek]

It's that time of year when I feel I must vent about how hopeless the accounts department at THUS is.

To save a long diatribe listing the various incompetances they exhibit, just take it as read that I am now vented.

If they're so crap, and do this every year, why do you stay as their customer?

[Churchill]

It's that time of year when I feel I must vent about how hopeless the accounts department at THUS is.

To save a long diatribe listing the various incompetances they exhibit, just take it as read that I am now vented.

Threaded, old boy! Their incompetence appears to be contagious!

[threaded]

It's that time of year when I feel I must vent about how hopeless the accounts department at THUS is.

To save a long diatribe listing the various incompetances they exhibit, just take it as read that I am now vented.