More call centre rubish

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The Lone Gunman replied

23 August 2005, 07:10
Dont forget that a lot of support centres are also on premium rate phone lines. Which I believe should be illegal.
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Mustang replied

22 August 2005, 20:33
World going mad.....

Why oh why is the trend towards call centres? You cant call Foc*s, PC W*rld, etc etc and speak to someone at the store, it all has to go through a call centre!! It drives me MAD!! They then add insult to injury by putting the call centre in India. My surname is a standard English word but I still have to spell it to them......!!

When will it all end?

That well known mobile Operator in Newbury has voice recognition software that wouldn't recognise it's own grandmother!!! Grrrr!!!

*SIts down and relaxes*

Thanks I feel better now!! :-)
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Dundeegeorge replied

22 August 2005, 19:27
Shocking

those damned outsourced call-centre staff, I bet half of them can't even spell rubbish. Shocking, sack the lot of them, harrumph.
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n5gooner replied

22 August 2005, 13:24
SHOUT LOUDER – they will understand you then…….
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Miserable old man replied

22 August 2005, 13:17
"I WANT TO SPEAK TO AND ENGLISH SPEAKING CALL CENTRE"

No wonder they had trouble understanding
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n5gooner replied

22 August 2005, 13:13
pay peanuts get ........... urm ........... call centre monkeys !
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Not So Wise replied

22 August 2005, 13:04
OneTel? Oh you poor bugger you are soooo going to regret signing up with them.

Originally posted by wc2

With all this in mind. I know that if a UK call centre calls me and I tell them to F off I could be prosecuted. Does the same law apply to Indian call centres?

Err you can? Under what law? (is always telling them to F**k off)
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wc2 started a topic More call centre rubish

22 August 2005, 12:18
More call centre rubish

I switched my phones from BT to Centrica (Onetel) only to find out that no ISP will touch Onetel lines for Broadband.

So I ring Onetel to get broadband and speak to an Indian called something that only the mermaid from SPLASH could pronounce.

About 2mins into the conversation and me repeatedly saying, "I have no idea what you are saying" I started to get pissed off with him and shouted "I WANT TO SPEAK TO AND ENGLISH SPEAKING CALL CENTRE" To which he replied "ve do not be having any english speaking call centres"

Anyway I rang Onetel's head office and managed to speak to a Londoner. She rang the call centre on my behalf and set-up the broadband. When she rang to tell me that it had been done she said, "You know, I couldn't understand a bloody word they were saying"

There must be other ways of getting around speaking to these people.

With all this in mind. I know that if a UK call centre calls me and I tell them to F off I could be prosecuted. Does the same law apply to Indian call centres?
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