More call centre rubish

[The Lone Gunman]

Dont forget that a lot of support centres are also on premium rate phone lines. Which I believe should be illegal.

[Mustang]

World going mad.....

Why oh why is the trend towards call centres? You cant call Foc*s, PC W*rld, etc etc and speak to someone at the store, it all has to go through a call centre!! It drives me MAD!! They then add insult to injury by putting the call centre in India. My surname is a standard English word but I still have to spell it to them......!!

When will it all end?

That well known mobile Operator in Newbury has voice recognition software that wouldn't recognise it's own grandmother!!! Grrrr!!!

*SIts down and relaxes*

Thanks I feel better now!! :-)

[Dundeegeorge]

Shocking

those damned outsourced call-centre staff, I bet half of them can't even spell rubbish. Shocking, sack the lot of them, harrumph.

[n5gooner]

SHOUT LOUDER – they will understand you then…….

[Miserable old man]

"I WANT TO SPEAK TO AND ENGLISH SPEAKING CALL CENTRE"


No wonder they had trouble understanding

[n5gooner]

pay peanuts get ........... urm ........... call centre monkeys !

[Not So Wise]

OneTel? Oh you poor bugger you are soooo going to regret signing up with them.

With all this in mind. I know that if a UK call centre calls me and I tell them to F off I could be prosecuted. Does the same law apply to Indian call centres?

Err you can? Under what law? (is always telling them to F**k off)

[wc2]

I switched my phones from BT to Centrica (Onetel) only to find out that no ISP will touch Onetel lines for Broadband.

So I ring Onetel to get broadband and speak to an Indian called something that only the mermaid from SPLASH could pronounce.

About 2mins into the conversation and me repeatedly saying, "I have no idea what you are saying" I started to get pissed off with him and shouted "I WANT TO SPEAK TO AND ENGLISH SPEAKING CALL CENTRE" To which he replied "ve do not be having any english speaking call centres"

Anyway I rang Onetel's head office and managed to speak to a Londoner. She rang the call centre on my behalf and set-up the broadband. When she rang to tell me that it had been done she said, "You know, I couldn't understand a bloody word they were saying"

There must be other ways of getting around speaking to these people.

With all this in mind. I know that if a UK call centre calls me and I tell them to F off I could be prosecuted. Does the same law apply to Indian call centres?