Reply to: This Jeffing Focus…….

[Wilmslow]

Or better still something that tops customer satisfaction and relaibility polls i.e something Japanese

VAG are just as bad as Ford

Funny you should mention that – I bought a Eunos Roadster at the weekend. Mark 1, 17 years old, and in great condition. Even got aircon and ABS brakes, and, apart from the kick plates, remarkably rust free!

And yes, the clutch works a treat.

[DimPrawn]

And that attidude simply maintains what we currently get - When you buy a car, get it checked over straight away and if they don't fix any faults free of charge then take them to court under the sale of goods act. Pretty simple really. The law won't help you unless you are prepared to use it.

Taking them to court is going to take time, legal costs, expert witnesses, engineers reports etc.

You might well win, but do you have the stomach/wallet for it?

[BoredBloke]

Yeah right, just take it back and get yer dosh. S'pose you've dunnit, right. I'm sure the dealer will hand back the £12k under Fords famous 'This ain't fncking M&S, so no chance, take it or leave it mate, loads of quibble guarentee'.

And that attidude simply maintains what we currently get - When you buy a car, get it checked over straight away and if they don't fix any faults free of charge then take them to court under the sale of goods act. Pretty simple really. The law won't help you unless you are prepared to use it.

[BoredBloke]

Sale of goods act doesn't apply with cars. Just you try it. I have.

I have and it does - I got trading standards involved and managed to get a refund out of Carcraft, one of the worst second hand car dealers in the country. Unless you kick up a stink they wont do anything. If you are prepared to see things through then they will.

Taken from the which website

"When you buy goods you enter into a contract with the seller of those goods. Under the Sale of Goods Act 1979 goods must be:

'as described'
'of satisfactory quality', and
'fit for purpose' – this means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer).
Goods sold must also match any sample you were shown in store or any description in a brochure.

Retailer or manufacturer
In most cases, your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must take any claim against the retailer. However, if you have bought something on hire purchase (HP), it is the HP company that is responsible.

If you think you have a claim under the Sale of Goods Act for one of the reasons above, you have several possible remedies, depending on the circumstances and on what you want done.

If you want to get your money back
If you buy a product that turns out to be faulty, you can choose to 'reject' it: give it back and get your money back. However, the law gives you only a 'reasonable' time to do this – what is reasonable depends on the product and how obvious the fault is. However, even with something like a car, you usually have no more than three to four weeks from when you receive it to reject it.

If you want to get a faulty item replaced or repaired
You have the right to get a faulty item replaced or repaired, if you're happy with this (or if it's too late to reject it). You can ask the retailer to do either, but they can normally choose to do whatever would be cheapest.

Under the Sale of Goods Act, the retailer must either repair or replace the goods 'within a reasonable time but without causing significant inconvenience'. If the seller doesn't do this, you are entitled to claim either:

reduction on the purchase price, or
your money back, minus an amount for the usage you've had of the goods (called 'recision').
If the retailer refuses to repair the goods, you may have the right to arrange for someone else to repair it, and then claim compensation from the retailer for the cost of doing this.

You have six years to make a claim for faulty goods in England, Wales and Northern Ireland; in Scotland you have five years.

What you need to do to prove your claim
If your claim under the Sale of Goods Act ends up in court, you may have to prove that the fault was present when you bought the item and not, for example, something that was the result of normal wear and tear.

Six months ... and counting
Generally, if your claim is about a problem that became apparent within six months of buying the product, it's up to the retailer to prove that the goods weren't faulty when it sold them or something you caused (for example, because you had an accident with the item that damaged it). Beyond six months, it's up to you to prove that the fault was the retailer's.

So you may need to prove that the fault was not down to wear and tear or damage you caused, and that the product (or a component) should have lasted longer than it did. To do this you may need an expert's report, for example from an engineer or mechanic."

[Bagpuss]

So, do you still think the imported old shape focus was a good buy?

Or should you have bought a 2nd hand 3 series/A4?

Or better still something that tops customer satisfaction and relaibility polls i.e something Japanese

VAG are just as bad as Ford

[Archangel]

So, do you still think the imported old shape focus was a good buy?

Or should you have bought a 2nd hand 3 series/A4?

[Wilmslow]

Well, got to the bottom of things.

Called the dealer – he said hard to get access to the bottle, they need to top-up via a tube, hence likely that a little has spilled over.

Looked at it just now – there is indeed an oily patch on the coolant hose, so, when this gets hot, and I am stationary, this will explain the hot fluid smell I have had last night and this morning. Level still nice and high, so, a case of keeping an eye on it and all should be well.

Scary that the brakes may have also been affected – as in, very scary! Also frightening that the AA patrol did not even check this.

Ho-hum, all resolved, and it was not my car in a fatal accident on the M62 yesterday (no joke – there was a bad one at J12. I was winging at a 4 hour commute home in a car with engine smells, but, at least I am still here, unlike the poor sod).

[r0bly0ns]

Sale of goods act doesn't apply with cars. Just you try it. I have.

That's strange, it applies with motorbikes, I've used it. Got trading standards involved as well.

Admitidley they didn't take it back and give me a refund, but they did fix the problem under the sale of goods act...........

[threaded]

The sale of goods act should be of use to you on this. It is not your task to prove that the fault was on the car when you bought it a short time ago. The simple fact is that the car is not fit for purpose. If I were you I would return it back to the garage and ask that they either put everything right or you reject the car. Personally I'd go for the second option. If you get no joy from the dealer contact trading standards and Ford themselves. Stop faffing about with trying to trace the problem/get it fixed - return it.

Sale of goods act doesn't apply with cars. Just you try it. I have.

[Turion]

Why bother with it - the car obviously has a problem - stop faffing about and take it back to the dealer and get your money back. You have only had the thing for 2 minutes and already it is playing up.

Is the banger parked at the end of your drive in a driveable state - plan B

Yeah right, just take it back and get yer dosh. S'pose you've dunnit, right. I'm sure the dealer will hand back the £12k under Fords famous 'This ain't fncking M&S, so no chance, take it or leave it mate, loads of quibble guarentee'.

[BoredBloke]

Why bother with it - the car obviously has a problem - stop faffing about and take it back to the dealer and get your money back. You have only had the thing for 2 minutes and already it is playing up.

Is the banger parked at the end of your drive in a driveable state - plan B

[Turion]

IIRC the Focus uses the same reservoir as the brake fluid for the hydraulic clutch...

I've just heard that there's been a pile up on the M62. Appaerently a Ford focus ran into the back of...

[DiscoStu]

He said 'oil kind of smell ', 'hydraulic clutch fluid type of smell' would difficult to spell and he might not know what HCF smells like when burnt.

IIRC the Focus uses the same reservoir as the brake fluid for the hydraulic clutch...

[Turion]

Clutch fluid doesn't smell oily...

He said 'oil kind of smell ', 'hydraulic clutch fluid type of smell' would difficult to spell and he might not know what HCF smells like when burnt.

[oracleslave]

Should have bought an A3,

Subaru Forrester