The only thing I find slightly irritating is the way the operators warble on when one phones, making everything painfully long-winded. It seems almost as if they are paid extra for keeping the call going longer, whereas I would have thought the opposite would be more desirable for them to improve service.
Also I was annoyed a week or two ago when their automated service line threw a wobbler when I was keying in my Client ID and Personal Access Code in a hurry, then reckoned I had keyed it in three times wrongly and disabled it!
![Mad](https://forums.contractoruk.com/core/images/smilies/mad2.gif)
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