umbrella admin charge probs

Visitors can check out the Forum FAQ by clicking this link. You have to register before you can post: click the REGISTER link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. View our Forum Privacy Policy.
Want to receive the latest contracting news and advice straight to your inbox? Sign up to the ContractorUK newsletter here. Every sign up will also be entered into a draw to WIN £100 Amazon vouchers!

You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:

You are not logged in. If you are already registered, fill in the form below to log in, or follow the "Sign Up" link to register a new account.
You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

gp78 replied

18 April 2006, 15:44
an update if anyone's interested - I got a reply just now to say that I'll get charged as if I'd chosen the weekly option, since I received a weekly service, and I'll have the rest rebated. That's fine with me.
Leave a comment:
gp78 replied

18 April 2006, 14:55
Thanks! STILL waiting for the T&C page to load up - but will have a good read when it finally arrives.

petrol seems appealing right now, but I'm sure I'd regret it later

cheers
Leave a comment:
ASB replied

18 April 2006, 13:43
The conditions would appear to be here:

http://www.parasolit.co.uk/default.asp?pageid=78

So it seems they should charge you an extra nothing for each of the timesheets you have sent, unless they have paid you, in which case it should be an extra 9.95 for each extra payment.

You might like to point this out to them. If still unsatisfied a gallon of petrol and a match might do the trick. Better recourse might be a final notice then a county court summons. I believe you can file the claim online now.
Leave a comment:
gp78 started a topic umbrella admin charge probs

18 April 2006, 13:27
umbrella admin charge probs

Having a slight problem with Parasol, wondering if anyone else has experienced this, and how they resolved it.

They have a monthly or weekly payment option, with different admin charges - £55/month or £20/week. I thougth I was on weekly, but my contract said monthly, so I've been firing off timesheets every week, and had the monthly admin charge slapped on automatically every week.

Quite happy to pay the more expensive weekly charge since that's the service I received, but after initially being told I couldn't get ANY of my money back, a mgr there told me I could get half of it back once I'd complained directly to him.

Not happy with this outcome, and they've not replied to my email to that effect. I was told that I'm not the first (nor the last) contractor to have made this mistake, but it seems they're happy to confiscate monies paid in error if you don't complain enough.

Has anyone else had this experience?
Tags: None