How does On-Call Support Work Affect me re. IR35

[thunderlizard]

Fixed-hours support itself isn't IR35-bad. Your British Gas 24-hour boiler insurance is a type of fixed-hours support and I doubt they're worried about becoming your employee.

The IR35-bad thing is that the client is telling all contractors to do something that isn't required in their contracts. That's master-servant behaviour, not customer-supplier behaviour.

[Grim Reaper]

Surely being on call between fixed times, on a rota etc means you are being dicatated when you have to work, i.e disguised employment ?
Not having it stated on your contact does help but HMRC have been known to go direct to the client to find information on nature of work performed.

Any unbiased thoughts on this, as I have often wondered on how support work stacks up against IR35.

[TheVoice]

It depends if your company provides that service & is willing to provide it to the client at the rate they're wanting to pay.

[sage@reillymcmordie]

on-call support work/IR35

It would not add or detract from the original assessment determining status.
Hope this helps.

[dangly]

My currently client is looking to have all contractors do out-of-hours support work (i.e. weekends) after the current version of the product goes live; this support work is not included in my current contract.

I'm interested to know how this will affect my IR35 status? I am currently working outside of IR35 following a contract review at the beginning of this gig.

A bit vague I know, happy to answer any further questions.

Cheers.