Originally posted by webberg
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Any settlement figures yet?
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Just called them and got through first time (miracle of all miracles). The guy could see I sent in my filled in forms back in September but he can't work out why no one's sent me a settlement plan as it's been 6 months. He said quite clearly, in any case anyone who has been in contact does not need to worry about the 5th of April date. And then words to the effect of We acknowledge it's our delay and you should expect to receive a how to pay and when to pay letter next.Comment
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Originally posted by NadJ View PostJust called them and got through first time (miracle of all miracles). The guy could see I sent in my filled in forms back in September but he can't work out why no one's sent me a settlement plan as it's been 6 months. He said quite clearly, in any case anyone who has been in contact does not need to worry about the 5th of April date. And then words to the effect of We acknowledge it's our delay and you should expect to receive a how to pay and when to pay letter next.Best Forum Adviser & Forum Personality of the Year 2018.
(No, me neither).Comment
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No Settlement figures yet for me
Originally posted by NadJ View PostJust called them and got through first time (miracle of all miracles). The guy could see I sent in my filled in forms back in September but he can't work out why no one's sent me a settlement plan as it's been 6 months. He said quite clearly, in any case anyone who has been in contact does not need to worry about the 5th of April date. And then words to the effect of We acknowledge it's our delay and you should expect to receive a how to pay and when to pay letter next.
However the confidence shown by Webberg has got me worried. I am going to call them now and record whatever they say. Just in case if whatever Webberg has mentioned comes out to be the case later...
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Beaten black and blue by HMRCComment
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Originally posted by blackandblue View PostSimilar case with me. Sent all the figures to HMRC on 30th September 2018 but I am still awaiting a settlement figure. I got an email from HMRC requesting for additional info (basically clarifications on the figures) in end of January 2019 but no settlement figures yet. There was an email from HMRC stating that "All those who have sent the settlement pack by Sept 2018 need not worry about the delay in the settlement figure from HMRC".
However the confidence shown by Webberg has got me worried. I am going to call them now and record whatever they say. Just in case if whatever Webberg has mentioned comes out to be the case later...
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Beaten black and blue by HMRCBest Forum Adviser & Forum Personality of the Year 2018.
(No, me neither).Comment
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Waiting for settlement figures
Originally posted by webberg View PostIf you are going to record a conversation, then you need to tell them you are doing that and ask their permission.
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Beaten black and blue by HMRCComment
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Originally posted by webberg View PostIf you are going to record a conversation, then you need to tell them you are doing that and ask their permission.
Call Recording Law in the UK 2018 edition
I would advise everyone to record their conversations with HMRC, given they are inconsistent & incompetent at best and downright liars at worst.Comment
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Record the conversation or get an email from HMRC?
Originally posted by MyxALot View PostNot necessarily. You're at liberty to record calls for your own personal usage as long as they're not shared with third parties.
Call Recording Law in the UK 2018 edition
I would advise everyone to record their conversations with HMRC, given they are inconsistent & incompetent at best and downright liars at worst.
Dear xxxx
In regards to your recent call, I confirmed that you would not be subject to the loan charge as you have made a genuine attempt to settle your outstanding tax bill. I confirmed that because of this, HMRC will give you the opportunity to settle after the 5th of April.
Yours sincerely,
The only remaining concern right now is the interest on the loan amount. I know HMRC snoozed the interest calculation clock on 30th Sept 2018 but will that be the case till I get my settlement or the clock will start clicking again from April 2019. Any information on this anybody?
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Beaten black and blue by HMRCComment
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So, my one is slightly different, in that I actually got a settlement figure in January and I posted it back saying I am willing to pay the whole amount in one. Since then...nothing..
So I called them the other week and the lady saw my reply on their system and straight away said "the balls in their (HMRC) court" in that they will eventually get back to me in terms of payment and timeline to pay.
I asked about the interest being increased since the loan charge hits the end of this week and new tax year etc...and she told me that since I have agreed a figure with HMRC that is final - they will not increase the figure unless I do not pay in time (when I eventually get the payment letter). Never recorded the conversation - I don't even know how you record a phone call - I assume there are apps that can do that but I am not too fussed about that.Comment
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Originally posted by lara400 View Post...Never recorded the conversation - I don't even know how you record a phone call - I assume there are apps that can do that but I am not too fussed about that.
You are allowed to record phone calls as stated above, and I would include anyone and everyone.Comment
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