Mobile Phone Repair Cost

[SueEllen]

I wouldn't accept a repair after 6 weeks. Polite but firm letter, signed for, copied to Branson. Replacement or court.

They don't actually repair your actual phone.

They give you a refurbished phone from someone else.

This phone then breaks down.....

[minestrone]

You should always check the moisture sensor on the battery before you send it back.

[Paddy]

Any traces of moisture damage is easily cured by putting the phone in a microwave oven for five minutes

[mudskipper]

I believe you can buy new sensors from ebay.

[Sockpuppet]

The sensors are inside. They can be set off by mositure from being in your pocket.

They're not usually user replaceable especially the ones inside - one of my contracts was setting up a repair center for phones.

[speling bee]

Daughter's phone developed a fault about four months after it got wet. I queried whether the fault was caused by the water and they basically said it was irrelevant, if the phone had water ingress, the warranty was invalid.

However, if BB is correct, they would need to prove the fault was caused by water damage, and not just that the moisture sensors were blown.

Did your phone get wet?

Never be fooled by warranty terms. It is the sale of goods act you quote. If it is faulty, then it is faulty and the warranty terms are irrelevant.