We discovered we were paying for the neighbours gas after getting a £200 gas bill for a period where our boiler wasn't working. Verified that we were being billed for the wrong meter by turning it off at the tap.
First informed them six months ago. They sent out a "technician" who verified that the meter we were being billed for had the same serial no. as what they thought it was but didn't check which flat it was connected to.
The threatening letters have continued despite them promising to put a hold on the account. Account is now up to £600.
Now for the best bit, just got another bill from them. They've gone and put the neighbours account in my name too.
First informed them six months ago. They sent out a "technician" who verified that the meter we were being billed for had the same serial no. as what they thought it was but didn't check which flat it was connected to.
The threatening letters have continued despite them promising to put a hold on the account. Account is now up to £600.
Now for the best bit, just got another bill from them. They've gone and put the neighbours account in my name too.
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